Human Resources Employee Relations

Manny Bscheid

Huntington Beach, CA • 714-***-**** • ************@*****.*** LinkedIn URL https://www.linkedin.com/in/manuel-bscheid-048377130/

Profile

Results-driven retail operations leader with over 20 years of experience managing multi-unit operations, strategic planning, and process optimization. Proven success in driving operational efficiency, implementing performance improvements, and leading cross-functional teams across large-scale retail environments. Recognized for aligning store-level execution with corporate strategy to deliver measurable business outcomes.

Experience

ALTO

HEAD OF MARKET OPERATIONS JUNE 2024 – APRIL 2025

·Directed organizational development strategies, focusing on labor management and strategic initiatives

·Grew the workforce from 150 drivers to 1000+ while growing the fleet from 75 to 300 vehicles

·Responsible for hiring, training & onboarding, Employee Relations, Payroll, and all other HR functions

·Managed market through expansional growth and served as Leason for strategic Uber partnership

99 CENT ONLY STORES

SR. DIRECTOR, STORE OPERATIONS JANUARY 2024 – JUNE 2024

·Led Store Operations, Learning &Development, and Communications for 372locations, driving impactful change initiatives to enhance employee engagement and operational performance in alignment with corporate goals

·Worked closely with the Senior Leadership Team and the C-Suite to implement key initiatives and exceed strategic goals

·Partnered with key stakeholders such as Asset Protection, Human Resources, and Safety to ensure compliance standards were met and enforced

·Developed performance dashboards and operational KPIs used by senior leadership to assess store success

DIRECTOR, TALENT DEVELOPMENT OCTOBER 2022 – JAN. 2024

·Developed and executed scalable onboarding and talent development programs across diverse roles and geographies, significantly improving engagement and productivity while reducing ramp-up time. Designed succession planning and performance management frameworks that promoted internal talent mobility and accountability

·Implemented LinkedIn Learning to 14,000+ team members, supporting career growth and compliance training.

·Introduced a robust Performance Management process across all departments, including succession planning, coaching models, and performance reviews

·Designed talent pipelines, boosting internal promotion rates and reducing turnover by 20%

·Created Learning content and managed the LMS to ensure training was delivered to all roles in the Organization

SR. MANAGER, TALENT MANAGEMENT NOV 2020 – OCT 2022

·Led performance review cycles, aligning metrics with operational goals

·Developed succession planning models and leadership development initiatives

·Introduced Physiometrix and cognitive assessments for hiring and promotions

·Collaborated with business leaders to ensure talent strategy supported evolving operational needs.

SR. MANAGER, FIELD TRAINING JUNE 2017 – NOV 2020

·Created standardized training materials and e-learning for store leaders and associates

·increased productivity through skills-based learning aligned with core operational KPIs

·Conducted quarterly effectiveness audits to optimize field learning strategies

DISTRICT MANAGER JUNE 2012 – MAY 2017

·Led team of 25 store leaders and 350+ employees, generating $70M+ in annual revenue

·Consistently exceeded comp sales, labor targets, and customer service benchmarks

·Delivered top performance in average ticket and transaction metrics across region

Skills & Abilities

·Retail Operations Leadership - Multi-Unit Management - P&L Ownership - Strategic Planning – Communications - Compliance & Risk Mitigation - Inventory Control - Performance Metrics - Process Improvement - Cross-Functional Collaboration - Labor Optimization - Visual Merchandising - Human Resources - Employee Relations - Learning & Development - Succession Planning - Talent Management -Succession Planning – Team Leder – Employee Engagement – Leadership Development – Change Management – Global HR Strategies - Organizational Performance – Public Speaking

Education

Golden West College

SHRM – CP Certification (In progress)

Certifications

·Situational Leadership

·Everything DISC

·Talent Plus Master Trainer

·Predictive Index

Languages

·Spanish

·German

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