Scrum Master A Team

Tanu Arora, PSM II, US Citizen

Atlanta, GA 312-***-**** **********@*****.*** LinkedIn

Scrum Master Agile & SAFe Methodologies

Professional Summary

Certified Scrum Master (PSM II, SAFe 5.1) with 9+ years of experience in Agile transformation, program management and enterprise delivery.

Skilled in leading Scrum meetings, planning sprints, and improving teamwork to ensure smooth project delivery.

Experienced in removing roadblocks, solving team challenges, and increasing productivity.

Helped teams improve efficiency by 22% and enhance Agile practices by 25%.

Proficient in Scrum, SAFe, and Kanban with hands-on experience in JIRA, Confluence, and Agile tracking tools.

Passionate about guiding teams, improving processes, and delivering high-quality products on time.

Core Skills

Agile Frameworks: Scrum, Kanban, SAFe

Agile Tools: JIRA, JIRA Align, Azure DevOps,

Collaboration Tools: Mural, Confluence, Lucid, MS Visio

Leadership & Coaching: Servant Leadership, Agile Transformation, Stakeholder Engagement

Metrics & Delivery Optimization: Velocity Tracking, Burndown Charts, Risk Mitigation

Operating Systems: Windows, Macintosh

Soft Skills: Leadership, Problem-Solving, Conflict Resolution, Detail-Oriented

Professional Experience

Assurant Chicago, IL

Scrum Master (Remote position) (March 2022 – Jan 2025)

Led multi-million-dollar projects, improving efficiency by 30% and reducing project delays by 25%.

Contributed to Assurant’s agile development of key products, including Assurant Vehicle Care and Assurant EPG Commercial Equipment.

Facilitated Agile ceremonies, ensuring time-boxed execution and alignment with business goals.

Coached Agile teams, enhancing collaboration and self-sufficiency in DevOps adoption.

Assisted Product Owners in refining backlog and writing effective user stories.

Tracked sprint progress using velocity metrics, burndown charts, and ART Syncs.

Strengthened stakeholder engagement and drove risk mitigation strategies.

Facilitated Agile ceremonies for multiple cross-functional teams spread across multiple time zones.

Collaborated with scrum masters and Agile coaches to drive agile excellence by contributing to the Centre of Excellence, fostering knowledge sharing, providing training and coaching, enhancing agile processes, and supporting enterprise-wide agile transformation.

Facilitated PI Planning sessions, collaborating with cross-functional teams to define objectives, manage dependencies, and ensure seamless execution of Program Increments.

Created a psychologically safe environment, fostering trust, transparency, and self-organizing teams.

Akorn Pharmaceuticals Greater Chicago Area, IL

Scrum Master / Process Analyst (Oct 2011 – May 2016)

Led Agile transformation, driving Sprint planning, daily standups, reviews, and retrospectives.

Improved backlog management through story mapping, INVEST, and SMART principles.

Facilitated architecture and UI/UX design sessions for scalable application development.

Managed change requests and requirement gathering, ensuring clarity and efficiency.

Ranbaxy Pharma Gurgaon, India

Data Analyst (July 2008 – Dec 2010)

Collected, organized, and analyzed pharmaceutical data to support business decisions and regulatory compliance.

Developed and maintained data reports and dashboards using Excel and SQL to track key performance metrics.

Assisted in trend analysis for drug sales, market performance, and supply chain optimization.

Conducted data validation and quality checks to ensure accuracy and consistency in reporting.

Collaborated with cross-functional teams to provide actionable insights for product development and operations.

Supported regulatory and compliance teams by preparing data-driven reports for audits and submissions.

Utilized statistical techniques to identify efficiency gaps and opportunities for process improvements.

Certifications

oProfessional Scrum Master (PSM II)

oSAFe Scrum Master (SSM 5.1)

Education

M.S. Pharmaceutical Sciences – Banasthali Vidyapith, Rajasthan, India

B.S. Pharmaceutical Science – GJU University, Haryana, India

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