Customer Service & Communication Teamwork & Leadership

JAILEN WILLIAMS

Charlotte, North Carolina

Email: **************@*****.***

PROFESSIONAL SUMMARY

Former collegiate athlete with a strong competitive spirit and diverse experience in retail, warehouse logistics, lawn care, and facility management. Proven ability to lead, adapt quickly, and thrive in fast-paced environments. Known for excellent communication, attention to detail, and a team-first mentality.

SKILLS

• Customer Service & Communication

• Teamwork & Leadership

• Safety & Compliance

• Scheduling & Event Coordination

• Project & Budget Management

• Warehouse Operations

• Lawn Care & Maintenance

• Facility Oversight

• Lifting 75+ lbs

• Adaptability & Eagerness to Learn

PROFESSIONAL EXPERIENCE

Greene’s Lawn Care – Lawn Care Technician

Winston-Salem, NC Jan 2025 – Present

• Performed residential and commercial lawn maintenance including mowing, edging, trimming, and debris removal

• Operated various landscaping tools and equipment safely and efficiently

• Provided customer service during onsite visits, addressing concerns and ensuring satisfaction

• Followed scheduling and weather adjustments to maintain consistent service quality

• Assisted with seasonal projects like mulching, and fertilization Claflin University – Health and Wellness Center – Facility Manager Assistant Orangeburg, SC May 2024 – May 2025

• Assisted in daily facility operations including opening/closing, equipment setup, and maintenance

• Scheduled gym usage and coordinated events with students, staff, and athletic programs

• Monitored safety compliance and cleanliness of workout areas

• Supported intramural and fitness programming, handling check-ins and equipment lending

• Helped manage budget tracking for supplies and event resources Food Lion Warehouse – Warehouse Picker

Eloree, SC May 2023 – Oct 2023

• Picked and packed large-scale grocery orders using barcode scanning systems

• Operated pallet jacks and adhered strictly to warehouse safety procedures

• Met and exceeded daily accuracy and speed quotas

• Collaborated with team members and shift leads to streamline inventory flow

• Participated in inventory audits and restocking operations Walmart – Sales Associate

Lexington, NC May 2019 – Nov 2020

• Provided excellent customer service, assisting with product selection and locating items

• Restocked shelves, maintained organized displays, and performed price checks

• Operated POS system for sales transactions, returns, and exchanges

• Managed inventory in assigned departments and assisted with seasonal floor resets

• Maintained store cleanliness and responded quickly to customer requests EDUCATION

Bachelor of Science in Sport Management

Claflin University – Orangeburg, SC Graduated May 2025

Contact this candidate