Front line manager
Resume:
DOUGLAS A Pitts
Professional Summary
Detail-oriented Meat Cutter skilled in breaking down beef, pork, lamb, and poultry to prepare specialty cuts. Monitor rotation of meat products to keep products fresh and safe. Maintain compliance with food safety and sanitation standards. Knowledgeable Head Meat Cutter with excellent knife skills and ability to maintain compliance with U.S.D.A. guidelines and local health and safety regulations. Recommend meat cuts to customers to meet individual preferences and event plans. Offer patient and helpful demeanor in customer interactions.
Skills
Quality control Health code compliance
Meat presentation Product weighing
Experience
Meat clerk
Kroger Marketplace - Middletown, OH
Customer service,stocking product on sales floor,rotating product in meat case, cutting meat to customers needs
Assessed quality of meat products to maintain highest standards for quality, protecting customers by discarding unsafe meats.
Cut and trimmed meat accurately with minimal waste. Assembled and tore down equipment in work area at beginning and end of shifts. Inspected meat products for defects, bruises, and excess fat on trimmed cuts. Consulted with customers to understand their desires and suggest the best products to meet their needs.
Moved heavy boxes, containers and pallets with the use of hand trucks and pallet jacks. Shift Manager
AK Steel - Middletown - Middletown, OH
Reported losses, employee behavioral issues, customer complaints, and other significant issues to upper-level management.
Coordinated work handoffs and schedules with other Shift Managers. Managed the allocation of staff resources through close monitoring and projected future staff needs.
Supervised hourly and temporary personnel, provided work direction and reviewed work processes.
Developed and maintained effective working relationships with team members, management, and customers.
Assisted the General Manager in administering policies and practices in areas such as human resources, compliance, safety, and quality assurance. 2660 AUDUBON DR APT B, Middletown, OH 45044
Ph: 513-***-****
***********@*****.***
Jun 1981
Evaluated the performance of associates and mentored underperforming employees on ways to improve.
Addressed and resolved customer inquiries and complaints and engaged with customers to ensure satisfaction with products offered.
Coordinated resources and schedules to meet targets and achieve [Result]s. Communicated policy updates to the department, answered questions and enforced compliance.
Established clear objectives and set effective policies to achieve each target with minimal waste.
Oversaw day-to-day operations and special projects in a fast-paced [Type] setting. Interviewed, hired, and trained all employees and scheduled work hours. Improved the performance of individual team members by motivating and training each person.
Managed employee performance through disciplining, coaching, and counseling. Education
High School Diploma : College preparation
Middletown High School - Middletown, OH
GPA 2.9.
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