May 2025 Nashville Server Resume

Cynthia C. Rueda256-***-**** ***************@*****.***

Nashville, TN 37210

Professional Summary

Customer-focused and experienced server with a proven track record of providing exceptional service in fast-paced restaurant environments. Adept at order management, POS systems, and fostering positive customer relationships to ensure satisfaction and repeat business. Seeking a Restaurant Server position to leverage my skills in creating a welcoming dining experience and contributing to a successful team.

Work Experience

Restaurant Server Cracker Barrel Hartselle, AL December 2022 – December 2024

* Provided excellent customer service by efficiently managing orders and addressing customer inquiries using the POS system.

* Maintained a clean and welcoming dining environment, ensuring customer satisfaction and adherence to health and safety protocols.

* Fostered positive relationships with customers, enhancing their dining experience and encouraging repeat business.

Online Sales Specialist Amazon Store J & L MH Parts J & L Mobile Home Parts DBA Payless Homes, Inc. Decatur, AL January 2021 – October 2024

* While this role is not server-specific, the following points highlight transferable skills:

* Achieved sales targets consistently by effectively promoting products and upselling additional items.

* Demonstrated expertise in handling difficult customers or challenging situations with professionalism.

* Provided feedback to management on customer preferences, product trends, and competitor activities.

* Implemented strategies to increase average transaction value by 7% through suggestive selling techniques.

* Resolved customer complaints or issues promptly and professionally, maintaining high levels of customer satisfaction.

Education

Bachelor of Science in Nursing University of Alabama At Huntsville Huntsville, AL June 1992 – June 1996

Skills

* Customer Service

* POS Systems

* Order Management

* Cash Handling

* Upselling

* Communication

* Teamwork

* Problem-Solving

* Time Management

* Food Handling

* Maintaining Cleanliness

* Inventory Management

Certifications and Licenses

* Driver's License

* Food Handler Certification

* Responsible Vendor Program ABC Board License (exp. 12/2024)

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