Customer Service Front Desk

GLINIS B. LIMA

Atlanta, GA 678-***-**** ************@*****.***

Professional Summary

Receptionist with over 15 years of experience providing exceptional front desk service and administrative support. Known for professionalism, multitasking in fast-paced environments, and delivering a welcoming experience for guests and staff alike. Skilled in Microsoft Office, scheduling, and client communication. Work Experience

Selig Enterprises, Inc. - Atlanta, GA

Receptionist 2017 - 2024

- Greeted 200+ guests daily and handled multi-line phone system.

- Managed Outlook/SharePoint schedules for 16 relief operators.

- Supported clerical tasks, data entry, and event coordination.

- Tracked packages and contributed to leasing market research. Publix - Austell, GA

Part-Time Employee 2016 - 2017

- Handled accurate transactions and assisted customers with a 99% satisfaction rate.

- Resolved inquiries and participated in ongoing training. Baywood Court - Castro Valley, CA

Dining Room Supervisor 2015

- Supervised dining room staff, ensured compliance, and delivered excellent service. Czarnowski Display Service - Austell, GA

Account Manager 2013

- Managed freight data and project documentation using Solomon and COMS.

- Communicated directly with clients to ensure smooth project execution. Additional Roles

- Held positions at TJ Maxx, MC2, Target Promotions, Macro Communications, and others. Skills & Technologies

Customer Service, Scheduling, Multitasking, Microsoft Office, POS, Solomon, COMS, Communication, Organization Education

High School Diploma

Some College Coursework in Accounting

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