Data Analyst Systems Engineer

Data Analyst and Process Systems Engineer with over 5 years of experience driving operational and data excellence. Skilled in SQL, Python, Tableau, and BigQuery, with strong expertise in KPI tracking, statistical analysis, and SaaS business metrics. Proven ability to translate complex datasets into actionable insights to inform executive decision-making. Certified Scrum Product Owner (CSPO) and Certified Business Analysis Professional, (CBAP), passionate about data-driven problem solving and continuous process improvement.

Skills:

●SQL (Advanced)

●Data Analytics & KPI Reporting

●Statistical Reasoning & Business Intelligence

●Python (Pandas, NumPy)

●BigQuery, DBT (Familiarity)

●Data Visualization (Tableau, Hex, Amplitude)

●Process Optimization & Workflow Automation

●ELT Pipelines & Data Transformation

●Agile (Scrum) & Project Management

●Customer Lifecycle Analysis & Segmentation

Professional Experience:

OneH2, Inc. Hickory, NC

Process Systems Engineer

Mar 2025 – Present

●Manage and optimize cross-platform workflows using Wrike, UpKeep CMMS, and HEM systems to track task management, preventive maintenance, and asset lifecycle performance.

●Lead data audits and reporting initiatives, identifying process inefficiencies and implementing automation strategies to streamline task tracking and maintenance reporting.

●Develop SQL-based reports and Tableau dashboards to track over 200+ assets across logistics, maintenance, and hydrogen production operations, resulting in a 5% improvement in preventive maintenance scheduling accuracy.

●Collaborate with operations, logistics, and engineering teams to drive improvements in asset tracking, maintenance scheduling, and system uptime.

Greenville Fire-Rescue Greenville, NC

Lead Data Analyst (Internship)

Jan 2024 – Sep 2024

●Designed SQL queries and Python scripts to support data extraction, transformation, and analysis for public safety performance metrics.

●Created Tableau dashboards for real-time monitoring of key operational KPIs including incident response times and equipment readiness.

●Improved transparency and operational decision-making through automated reporting and visualization of fire service trends.

New Apprenticeship Remote

Data Analyst (Apprenticeship)

Sep 2022 – Jan 2023

●Designed KPI dashboards and visualizations using Tableau, improving visibility into operational metrics for stakeholders.

●Applied Python for data cleaning, exploration, and analysis to support strategic decision-making processes.

●Conducted customer segmentation analyses to recommend targeted marketing and operational improvements.

Marine Corps Recruiting United States

Aviation Supply Analyst

Sep 2014 – Sep 2018

●Managed procurement operations and tracked over $2.4 million worth of military assets using NALCOMIS ERP system, ensuring 100% inventory accuracy and compliance during audits.

●Operated NALCOMIS to oversee supply chain management, maintenance scheduling, and asset lifecycle tracking across multiple operational units.

●Led operational logistics teams, optimized resource deployment, and maintained detailed performance and readiness reporting.

●Utilized military logistics systems (e.g., NALCOMIS, OOMA) to forecast demand, manage inventory levels, and process over 5,000 requisitions with minimal error rate.

●Analyzed aviation supply chain operations to ensure optimal availability and distribution of critical aircraft parts, contributing to 95% mission readiness across units.

●Conducted detailed audits of aviation supply inventories, verifying accuracy of over a thousand-line items and ensuring compliance with regulatory and financial standards.

Education

●California Institute of Applied Technology

Bachelor of Applied Science - BASc, Cyber Security - Apr 2026

●California Institute of Applied Technology

Associate's degree, Computer and Information Systems Security/Information Assurance

Certifications

●Business Analytics Science Certificate – UNC Charlotte School of Professional Studies (Issued Apr 2025)

●Certified Scrum Product Owner (CSPO) – Scrum Alliance (Issued Jan 2025)

●Certified Business Analysis Professional™ (CBAP®) – Coursera (Issued Dec 2024)

●Lean Six Sigma Yellow Belt – Lean Six Sigma Institute

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