DANNA RACHEL CERROS
Lake Wales, Florida
Phone: 863-***-****
Email: *************@*****.***
Professional Profile
Detail-oriented professional with experience in remote work, data management, and customer service. Skilled in handling sensitive information, managing databases, and ensuring data accuracy. Proficient in Excel, Microsoft Word, and typing (50-60 words per minute). Adept at using digital tools and committed to continuous improvement and efficiency in data entry roles.
Work Experience
Health Insurance Agent (Remote)
July 2024 – Present
• Managed customer records and sensitive client information with a high level of confidentiality and accuracy.
• Ensured proper data entry in CRM systems for client tracking, policy renewals, and claims processing.
• Maintained up-to-date databases and ensured quick and accurate data retrieval for customer inquiries.
• Worked with Excel and other digital tools to track and report client data. Licenses and Certifications
• License 215 – Life, Health, and Annuities
Issued in Tennessee Non-resident license in Florida and Kansas Since 2023
Skills
• Typing speed: 50–60 words per minute
• Proficient in Excel (formulas, data organization, pivot tables) and Microsoft Word
• Experienced in data entry, data verification, and database management
• Strong attention to detail and accuracy in managing large volumes of information
• Experienced with remote work tools and digital platforms for efficient data management
Languages
• Spanish: Native
• English: Intermediate (currently studying)