Executive Assistant Administrative Support

INDIRA RAMIREZ

Yonkers, NY ***** 646-***-**** ***********@*****.***

HEALTH CARE PROFESSIONAL

Highly skilled Senior Level Administrative professional with 9 years of experience in providing administrative support in healthcare settings. Frequently recognized for taking leadership roles by support of staff and management. Uses technical and interpersonal skills to enhance organizational efficiencies and operations.

SKILLS

Bilingual Spanish/English Cerner Outlook 2019 Certain in Care cast Unity Availity insurance website Specialized in health insurances Reports Expenses Power point Advanced in Excel use HIPAA Compliance

CERITIFACTIONS

KRONOS Epic and EMR & IDX systems CPR/FIRST AID Google Project management Certification

EMPLOYMENT HISTORY

WESTCHESTER MEDICAL CENTER- DEPARTMENT OF RADIOLOGY

Executive Assistant to the Chairman and Administrative Director 04/2023-11/2024

Managed daily Calendar, schedule numerous on-line and in-person meetings, answer phones

Arranged Director of Radiology’s s clinical schedule in conjunction with the Associate Director of Radiology.

QGENDA – input physician schedules in QGENDA scheduling software. Monitor changes for time off, on call, etc.

Kronos – Radiologists and APS Radiology employees including tracking post call time, conference time, CME time, AL time and weekly Kronos reports for Dr. Lefkovitz; provide tailored Kronos reports for Dr. Lefkovitz as required for special projects.

Process HR paperwork, i.e. Personnel change forms, separation checklists, resignations, Work with Dr. Lefkovitz and HR to place employment ads for Radiology faculty.

Faculty files – update licenses, certificates & CME credits.

Process Expenses for APS (Radiologists) – Radiology Administration

Track, input and process CME expenses for Radiologists / APS and Radiology Administration expenses.

Processed invoicing for Locums doctors.

MONTEFIORE MEDICAL CENTER-DEPARTMENT OF NEUROLOGY

Senior secretary II 10/2019- 03/2023

Verified patient information as demographics, Insurance’s information in epic systems along with Verification of scheduling, we also call insurances and use multiples systems to verify eligibility coverage.

Assisted patient with sending message to providers requesting medications refills and questions patients have for their provider.

Scheduled patient appointments with the clinic providers and we also assist the provider to schedule patient they request, their messages and emails.

Organized providers schedules.

Created medical record and chart for new patient before scheduling any new appointments.

Processed proxy forms/medical records.

Scanned documents necessary to the patient charts and scanned referrals on file.

Montefiore Medical Center.

Patient Service Representative-Department of Surgery 10/2014- 10/2019

Verified patient demographics, insurance information, diagnosis.

Updated and change information necessary in epic. Taking co-payments, take sliding fee scales.

Reconciled technical encounters for date of service and prep for scanning to billing.

Scheduled patients for follow-ups as well as exams as MRI, CT, Ancillary test, Blood work, also obtain prior-auth for exams.

Lincoln Medical Center.

Trauma Registrar-Emergency Room.

05/13-/12/14

Responsible for registering patients for ED.

Capable of providing coverage in each area of the Emergency room.

Responsible for verifying insurance through system FHE.

Responsible for registering walk ins, ambulance, trauma patients that come in.

Responsible for assisting patient to schedule follow ups with clinics and refer them if necessary to Medicaid offices for insurance of self-pay services.

EDUCATION

Bronx Community College

A.A.S In Liberal arts and Science 05/20

School of Professional studies

B.S in Health service administration 1/25

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