Nikolas Clark
**** **** ******** ****** *******, IL 60660 872-***-**** ****************@*****.***
PROFESSIONAL PROFILE
Quality focused professional backed by leadership, retail and mail-order pharmacy, and direct patient care experience. Able to provide timely and accurate data to ensure reimbursement for patient services. Communicate effectively with clients, internal staff, providers, and insurance payers to support the billing process.
Team player who understands the needs of the department in meeting its goals and deadlines.
Pay close attention to detail for accurate data entry and compliant documentation.
Well-organized, manage time and priorities in multi-task situations.
Healthcare Industry Software – Framework (Pharmacy Management), DocuTrac.
Communication Platforms – Google Meet, Zoom, Skype.
Microsoft Office Applications – MS Word, MS Excel, MS PowerPoint, MS Outlook.
American Red Cross – CPR / AED Certification (Adult & Child)
KEY QUALIFICATIONS
Medical Practice Management Systems Medical Terminology Medical Records HIPAA Compliance
Insurance Verification Insurance Claim Processing Reimbursement Processing Revenue Cycle Management
Medicare / Medicaid Government Payers Third Party Payers CPT & ICD-10 Coding Medical Billing
Medical Office Medical Administrative Patient Registration Data Entry
EDUCATION
Ultimate Medical Academy Diploma – Medical Office and Billing Specialist, 2024
Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate
PROFESSIONAL EXPERIENCE
Misericordia Home – Chicago, IL 08/2019 – 07/2024
Direct Support Professional
§Provide personal care assistance to residents with intellectual and developmental disabilities.
§Assist residents with activities of daily living, complete housekeeping duties, and prepare and serve meals.
§Observe and record resident activities and conditions and follow HIPAA guidelines.
Ohana Community Services – Chicago, IL 09/2021 – 12/2022
House Manager / Direct Support Professional
§Maintained a safe, supportive environment for individuals with intellectual and developmental disabilities which fostered growth and rehabilitation for the development of skills.
§Managed a caseload of 8+ clients, assisted with activities of daily living, provided companionship, prepared and served meals, and performed light housekeeping duties.
§Answered incoming phone calls from family members, handled escalated issues, and ordered and stocked medicine, groceries, and other supplies.
§Documented client condition and progress, ensured high quality care, and abided by HIPAA guidelines.
One Summer Chicago Community First Medical Center – Chicago, IL 06/2019 – 08/2019
Phlebotomy Assistant Intern
§Greeted patients and verified identification.
§Assisted phlebotomist with equipment, labeled samples accurately, and sent samples to the lab for testing.
§Maintained a professional work environment and managed time effectively to complete duties on time.
MAC Rx Pharmacy – Des Plaines, IL 03/2018 – 03/2019
PharMore Drugs – Skokie, IL 08/2016 – 11/2017
Pharmacy Technician
§Worked in both retail and mail-order pharmacy settings.
§Answered incoming phone calls and mailed out medication to assisted living and long-term care facilities.
§Filled monthly prescriptions in an accurate and timely manner and completed orders via Framework and DocuTrac.
§Worked with compounds, syringes, control substances, and IV medications.
§Prepared and staged items for delivery and kept confidential information secure.