Project Management Process Improvement

NIRMITEE GIRIDHAR KELUSKAR, CSM®

Project Management Process Improvement Supply Chain Management Product Development

919-***-**** – ScrumMaster – ****************@*****.*** – LinkedIn EDUCATION

North Carolina State University: Master of Engineering Management (GPA: 3.2)August 2024 - May 2026 Concentration: Health and Human Systems Engineering Performance/Process Improvement, Lean Six Sigma, Project Management, Statistical Analysis University of Mumbai (VPPCOE): Bachelor of Computer Engineering (GPA: 3.4)December 2021 - May 2024 Data Structures, Database Management Systems, Machine Learning TECHNICAL SKILLS

Process Improvement: Lean Six Sigma, DMAIC, PDSA, Value Stream Mapping, Root Cause Analysis, SIPOC Project Management: Agile Methodologies, Scrum, Work Breakdown Structure, Project Estimates, Project Prioritization Software & Tools: MS Project, MS Office Suite, R, MySQL, VS Code, Android Studio, JMP Programming Languages: Python, C, C++, Java, SQL, HTML/CSS, PHP, JavaScript WORK EXPERIENCE

Project Management Intern, ElightLabs December 2023 - May 2024

● Scoped deliverables for 4+ B2C client projects, aligning outcomes with digital transformation goals; improved client engagement by 17%

● Facilitated Agile ceremonies (daily stand-ups, retrospectives) and maintained sprint plans, improving sprint throughput by 15%

● Built and managed custom Jira dashboards to track sprint progress, burn down rate, and blockers; accelerated project delivery by 10% and improved stakeholder transparency ACADEMIC PROJECTS

Mammography Turnaround Time Optimization, Atrium Health January 2025 - April 2025

● Led a Lean Six Sigma DMAIC project across 7 sites, increasing 24-hour result compliance from 29.05% to 81.75%

● Analyzed 33,000+ records using Power BI to uncover delays; reduced report batching wait time by 36.5 hours on Fridays and 2.1 hours on Saturdays

● Implemented twice-daily finalization schedule, increasing throughput and reducing average TAT by 50% across weekdays

● Designed a real-time KPI dashboard to visualize case status, batch progress, and radiologist workload

● Drove adoption through VOC and change management, with 91.3% of cases pre-aligned to the new flow Patient Intake Redesign and Optimization, Duke Health August 2024 - December 2024

● Applied Lean Six Sigma DMAIC methodology to improve check-in workflows; identified 24% Electronic Check-in adoption and 23% late arrivals via time studies and Value Stream Mapping

● Redesigned communication materials and relocated the self-check-in tablet to improve usability and engagement

● Created patient education tools and child-friendly visuals to increase engagement, reduce appointment delays, and improve workflow efficiency in pediatric care settings

● Achieved a 21% increase in Electronic Check-in adoption, enhancing front-desk efficiency and reducing patient wait times

LEADERSHIP

● Content Creator, Maitri Indian Graduate Student Associate at NC State University

● Creative Strategy Head, Leo Club of Five Gardens

● Chairperson, Computer Engineering Students Association at VPPCOE

Contact this candidate