Customer Service Representative
Resume:
Anna Cooper
Turbeville, SC *****
**************@*****.***
Responsible and dependable Customer Service Representative with 5 plus years of experience with different companies. Highly skilled in performing office support duties such as providing information to the public, receiving payments and addressing customer complaints. Authorized to work in the US for any employer
Work Experience
Customer Service Representative, Conduent
Conduent - Turbeville, SC
October 2022 to Present
Was held responsible for updating callers or their cases, also assist with applying for benefits. Customer Service Specialist
Blue Cross Blue Shield (Kelly Service) - Florence, SC January 2020 to August 2022
I was held responsible for answering calls and responding to emails from providers resolving their issues. General shipping line worker
Johnson Controls - Florence, SC
August 2017 to June 2018
Was held responsible for Decorating batteries on the line to be shipped out to customers. Customer
Sykes - Kingstree, SC
March 2013 to December 2015
Answering calls from AT&T Customers resolving all the customers issues and had to insure the customers end the call being satisfied.
Education
Diploma in College Preperation
East Clarendon Middle/High - Turbeville, SC
2004 to 2007
Skills
• Forklift
Certifications and Licenses
Forklift Certified
April 2018 to Present
Driver's License
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