Customer Service Training Program
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MICHELLE L. THOMAS
NOT ae EPL RO E: shellethomas914@
PROFESSIONAL SUMMARY:
SUNY EOC Department of Transportation construction training program graduate skilled in using band &
circular saw to frame and cut, interior painting, and landscaping. Ability to learn new skills quickly, work with
diverse set of people, and accomplish company goals. Positive, energetic worker with a strong desire to learn
and grow.
SKILLS/STRENGTHS:
© Power/Hand Tools * Customer Service
© Gardening © Activities of Daily Living
* OSHA 10 © Flagging
WORK EXPERIENCE:
Laborer 10/2001-Present
Onondaga Nation, Nedrow, NY
© Utilized power/hand tools to build houses: installing sheetrock
© Performed demolition using sledgchammers and removed debris using wheel barrows
© Planting, weeding, harvesting variety of vegetables for over 100 plants
© Completed interior house painting, trim, staining using brushes, rollers, extended roller
Home Health Aide 10/2008-10/2016
Onondaga Nation, Nedrow, NY
© Responsible for activities of daily living: cleaning, cooking, laundry, landscaping
© Transportation to doctors appointments and food shopping
© Assisted in socialization by taking them to outing and creating a friendly environments
Cashier 10/2000-10/2008
Onondaga Nation Arena & Smoke Shop, Nedrow, NY
* Utilized electronic cash register to quickly and accurately check out customers
Created a friendly and fun atmosphere for shoppers
Responsible for balancing cash drawers, restocking, and inventory
TRAINING & EDUCATION:
* SUNY EOC & NYS DOT Work Smart Construction Training Program, Syracuse, NY 11/2022
© Seven week training construction math, hand tools, power tools, blueprints, material handling,
building materials, communication, employability, conflict resolution, asphalt, paving, & excavating
heavy equipment safety, electrical safety, green building practices, concrete formwork, handling,
placing, & leveling concrete
OSHA 10- Hour Construction Certification, SUNY EOC, Syracuse, NY 11/2022
© HazMat Communications
© Crystalline Silica
DOT Flagging Certification, SUNY EOC, Syracuse, NY 11/2022
General Education Diploma, Lincoln High School, Syracuse, NY
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