Customer Service Intake Specialist, claims adjuster

CHRISTOPHER CARTER

*** ****** **., ********, ** *4333

330-***-**** ****************@*****.***

OBJECTIVE

To secure a challending position in a reputable organization to expand my learnings, knowledge, and my skills.

EXPERIENCE

Jan 2018 – Jan 2019 Kisling, Nestico, Reddick Akron, OH

Intake Specialist

Promptly answer and build report with potential clients while managing conversational flow to reduce call times.

Collect and record information from potential clients and open cases to refer to the handling paralegal’s and attorney’s.

Complete clerical work such as collect and distribute mail, order police reports, and perform other duties asked by ntake Manage.

April 2018 – April 2020 El Rancho Cuyahoga Falls, OH

Waiter

Provided exceptional customer service while recommending food and beverages often upselling products.

Managed upset customers, conflicts and challenging situations.

Managed closing duties, including retocking and cleaning.

June 2021 – Current Texas Roadhouse Akron, OH

Waiter

Greeted customers in a quick manner while providing excellent customer service.

Communicated with staffs and customers to ensure a satisfied experience.

Able to handle challenging situations by multitasking and being flexible.

Built relationships with customers to increase likelihood of repeat business.

EDUCATION

2004 – 2007 Cuyahoga Falls High School Cuyahoga Falls, OH

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