Customer Service Early Childhood
Resume:
Catherine Sheehan
Norwood, MA *2062
Summary of Qualifications:
exceptional organizational skills
Superb communicational skills
Excellent customer service skills
Knowledge of Microsoft Office
Capable of typing 50 WPM
Professional Experience:
Home Daycare Norwood MA 9/1994 – Current
I have my own in-home daycare I worked with parents on a variety of skills and behaviors. Responsibilities include but are not limited to:
Taught hand eye coordination
worked on fine motor skills, speaking, reading
Weekly meetings with parents reporting on child activities
Coordinated play dates and appointments
Drop off and pick-up child from school
Worked on homework assignments
Frugal Fannies Norwood MA 2/2011 – 6/2011
Responsibilities included:
Assisting customers with finding merchandise
Organizing clothing racks and dressing rooms
Coordinated staff with sections to be covered
Full knowledge of store inventory
Home Health Care Provider. West Roxbury MA. 7/2011-9/2014
Responsibilities included:
Preparing all 3 daily meals
Housekeeping: laundry, light vacuuming, polishing and maintaining sanitary bathrooms
Drove to doctor appointments and other obligations
Helped take care of household expenses
Food shopping
Companionship
Receptionist HR Block. Norwood MA. 6/2014-5/2017
Responsibilities included:
Greeting and checking in clients
oCalling to schedule appointments
oAnswer calls and assist client to best of my knowledge
oMatch client with proper tax pro or reconnect them with past tax advisor
oMaintain a clean and friendly office and reception area
oCheck out clients and close out billing from appointment
oField marketing via telephone and in person
Education:
Leslie College 9/1991 – 5/1994
Early Childhood Education
UMass Boston
Early Childhood Education 9/1986 – 5/1987
Aquinas Junior College 9/1983 – 5/1985
Associates in Early Childhood Education
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