Adobe Content Managment Author

Swapna Soma

Email : ***************@*****.***

Contact : 757-***-****

LinkedIn: www.linkedin.com/in/swapna-soma-08

Visa Status : H4 EAD https://atsqa.org/certified-testers/profile/02221b20e8c4467289fc773c147d23ce

An innovative, competent, and successful professional Sr Content Author with experience in Content Management System.

Core Competencies:

•Extensive experience in Adobe Experience Manager (AEM 6.4 & AEM 6.5)

•Advanced understating of AEM best practices ( SEO, Accessibility)

•Advanced experience in using Jira software.

•Knowledge of HTML/CSS and apply in the AEM components to meet client UI/UX requirements.

•Ability to plan, organize, prioritize, and work independently.

•Can handle multiple projects at a time and can work effectively under pressure.

•Excellent attention to details and Strong communication skills

•Ability to guide/help team members along with taking responsibility on assigned tasks

•Successfully completed delivering set of software testing projects for Health Insurance, Health Care, Vendor Management, Entertainment/Payroll domains and working on E-commerce solutions.

•Proven experience using test management and defect tracking systems such as Confluence, Jira.

•Strong understanding and Experience in entire Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)

•Experience in performance of Build Validation and Verification, Positive and Negative, Boundary Values Analysis, Equivalent Classes partitioning, Smoke (Sanity), Functional, Integration, System, Regression, Ad-hoc (Exploratory), Cross–Browser, User Interface and User Acceptance tests

•Skilled in understanding Software Requirements Specifications (User Stories) and identifying required test scenarios

•Extensive experience in managing the team, communicating with Business.

•Solid SQL skills can write complex SQL queries, functions, triggers and stored procedures for Backend testing and End-2-End testing.

•Strong Experience on Reporting Technologies in SQL Server Reporting

•Highly dedicated, quick starter, confident, self-driven person with great communication skills and management skills.

PROFESSIONAL EXPERIENCE:

SAMSUNG Ecommerce Web Application –Sr Content Author /BA/QA

Ridgefield park,NJ.

Jun 2016 – Present

•Managing Migration of Samsung B2C Web pages.

•Successfully worked on multiple flagship launches of Samsung products in a secured environment.

•Author daily content changes to Samsung websites via AEM, Changes include but are not limited to asset management, creating new landing pages, updating existing content, retiring pages, testing new components/templates, and rolling out new products

•Created no. of pdp’s which includes registering the SKU’, assets(DAM), Specs, creating pf pages, Managing the filters, family mapping options and support.

•Works closely with marketing and creative team to deploy the ongoing offers on daily basis.

•Manage Jira intake forms, dashboards and intake process for reporting and workload distribution

•Manage the 2 new authors, including KT, clarifying and make sure all the work is delivered accurately and on time

•Collaborate with product marketing, business lines, UX and Search Engine optimization peers to create worldclass customer experiences.

•Provide strategic content recommendations and writing/editing support for product managers and business line and other content stakeholders.

•Work in a cross-channel environment publishing content for desktop/laptop and mobile devices.

•Attending weekly calls with business, Devs and authoring team to discuss the gaps in requirements and making sure all the requirements are agreed upon.

Rokittech Inc QA Analyst

Exchange Place,Jersey City .

Dec 2014 – May 2016

Responsibilities:

Identified potential risks for project delivery, raising risks and issues to highlight project delivery concerns to management

Worked across creating and maintaining the Content Management Dynamic Content Blocks, UI pages and sites in Service now.

Interacted with cross-tower application leads for resolution and offshore Incident Analysis and Problem Management team

Worked on Quality Assurance documentation using Confluence, Test Rail, Test Link for proposed fixes below go Live projects

Exposure to JavaScript coding to interact with the dynamically updating content like animations, pop-up menus and clickable buttons.

Developed and maintained robust automated Scripts using Appium for Android Platforms

Integrated Appium with a test automation Junit framework for organising and running testcases.

Utilised stable and reliable locators like accessibility ID’s and dynamic Css selector paths.

Collaborated with the development team to integrate Appium tests into the CI/CD pipeline using Jenkins.

Increased overall test coverage by 70%, leasing a significant reduction in production issues.

vRadiant Technologies QA Tester

Hyderabad, INDIA.

Oct 2011 – Dec 2013

Responsibilities:

Resolved critical system issues and ensured timely delivery of Quality products in collaboration with 5+ development Teams.

Designed and Executed tests on an enterprise-wide data management application which impacted overall department productivity by 20%

Created detailed bug reports documenting all defects found during the QA process with corresponding priority levels based on potential risk factors associated with each issue.

Successfully identified around 500 source code issues leading up to large scale software launch, preventing unexpected problems from arising upon release.

Gained Knowledge of test process, understanding of testing artifacts like test plan, levels of testing and Testing Techniques.

ACADEMIC QUALIFICATIONS:

Master of Computer Application from Osmania University in 2007

Certifications:

Professional Scrum Master

AWS Certified Cloud Practitioner

Certified Lambda Test Automation Professional

Certified Tester Foundation Level

Technical Skills:

AEM Tools : AEM Templates, Components, publisher workflows, CRXDE

Lite, AEM DAM, PIM

CI/CD Tool : Jenkins.

Languages : Java, Linux, SQL, Python.

Version Control : GIT

Automation Tools : Selenium Web driver, Appium, Eclipse, Maven,Postman

Automation Frameworks : Test NG,Junit,POM

Project Management Tools : JIRA, Agile and Kanban Methodologies

Collaborative Platforms : Knox Teams, Mchat, SharePoint, Slack

Monitoring & Debugging : New Relic, Jmeter.

Critical Strengths &Competencies

Program / Project Management/Delivery Management

Agile Methodologies

Training & Team Management/Stakeholder Management

Release/Change Management

Leveraged continuous integration and development platforms like Jenkins to improve overall operational efficiency.

Experienced across Source code management tools such as Github.

Experienced in automating testcases using TestNG,Cucumber.

Experienced with NewRelicTool to create PYTHON based synthetic monitoring scripts and integrate with PagerDuty alerts to keep track of Performance of the application across multiple geo locations.

Extensively worked on creation of PageObjectModel(POM) using Selenium WebDriver and worked on Eclipse IDE to develop Test scripts using JAVA.

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