Customer Service Executive Assistant

PATRICIA KUYKENDALL

972-***-**** • ***********@*****.***

OFFICE ADMINISTRATOR- CUSTOMER SERVICE

Customer Service Specialist • Computer Operator • Office Assistant • Executive Assistant

Administrative Assistant • Office Manager • Detail-Oriented • Customer Service

WORK EXPERIENCE

M1 Support Services, Denton, Tx 2023 – Present

Office Administrator, Executive Assistant

●Key liaison between Executives and internal Personnel.

●Provided Daily and Monthly Reports for all departments.

●Manage daily office and Executive calendars.

●Provide an assistant with a travel report for all Executives.

●Assist Human Resource and Accounting with various projects.

●Maintain calendar and schedule appointments.

●Coordinate multiple ongoing projects when needed.

●Oversee office supplies, liaise with building maintenance for repairs.

●Greet visitors, relieve Receptionist, manage phones and email communications.

University of North Texas, Denton, TX 2019 - 2023

Retail Office Assistant

●Maintained the security of the cash office and assisted with the preparation of daily deposits.

●Provided cashiers with change and verified cash drawer balance at beginning and end of shift.

●Directed cash office questions and investigated overages/shortages in cash register receipts.

●Prepared inventory for managers, trained new employees/students, and answered phones.

●Assisted the finance manager in banking duties including entering data into deposit journals.

Denton County Transportation Authority, Denton, TX 2015 - 2019

Information Receptionist/Customer Service

●Answered incoming calls, providing accurate information to the public about services provided.

●Sold tickets/passes for transit services, handled cash, along with balancing the cash drawer.

●Processed daily deposits for all cashiers and determined eligibility for transit with procedures.

●Provided heavy customer service interaction with the public in person and by phone.

●Extracted data for end-of-the month reports and signed for and distributed company mail.

TECHNOLOGIES

Microsoft Suite, Excel, PowerPoint, Word, Outlook, Accounting Program, Licensed Notary

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