Project Manager Technical

NIK MISTRY

Technical Project Manager IT Infrastructure Data Center

******.***@*****.*** 469-***-**** Dallas, TX https://www.linkedin.com/in/nikmistry

IT Infrastructure Engineer & Technical Project Manager with over 15 years delivering end-to-end data center, network, storage, backup, & virtualization initiatives for Fortune 500 clients, with significant experience in the fintech & manufacturing sectors. Proven liaison among engineers, vendors, & executives; drives on-time, on-budget execution using Agile, Waterfall & hybrid methodologies, leveraging Generative AI to optimize project -- workflows, documentation, artifacts & project communication.

Core Competencies

Project Portfolio Management, Resource & Capacity Management, Budgeting & Cost Control, Vendor Management, Stakeholder & Executive Communication, Logistics Coordination, Data Center Modernization & Consolidation, Cloud Architecture & Migration, Automation Enablement, Network & Telecom Upgrades, Risk Mitigation & IT Governance/Compliance, Process Optimization & Continuous Improvement, Agile/Scrum/Waterfall Delivery, Change/Incident/Problem Management, Cross Functional Team Leadership & Mentorship, Business Continuity & Disaster Recovery Planning

Technical Skills

MS Project, PERT, GANT Chart, Smartsheet, Atlassian JIRA, Confluence, SharePoint, VMware, Cisco UCS, NetApp, IBM, Pure & EMC storage, IBM AIX & Power Series Hardware, Red Hat Linux, Solaris, HP UX, Brocade SAN, Cisco IOS routing & switching, AWS (EC2, S3, IAM, VPC), Containers, Docker, Ansible, Nagios, NetBackup, Barracuda Cloud Backup, Python, Bash/Shell, Microsoft Visio, Microsoft Office 365 (Excel, PowerPoint, Word), Google (Drive, Sheets, Docs, Meet, Slides)

Experience

Technical Project Manager Company: GDT

Dallas, TX Jan 2024 - Jan 2025

• Directed T-Mobile "End of Service" network infrastructure upgrade across 4 data centers; created SmartSheet Project schedule, & achieved 100% milestone completion on time.

• Led cross-functional Scrums (network, logistics, OEM vendors) to stage & ship over 500 devices with zero inventory variance.

• Identified 10 critical risks & implemented mitigation plans, reducing schedule slip risk by 30%.

• Conducted quarterly lessons-learned sessions; implemented SOP updates, shortening future deployment cycles by 12%.

Technical Project Manager Company: Vanguard / Presidio

Plano, TX Sept 2023 - Nov 2023

• Completed iOS switch upgrade across 46 campuses—1,300 switches—in less than 8 weeks (25% ahead of plan).

• Collaborated with vendors & SMEs to define & propose a DAS replacement solution with a campus-wide online installation roadmap for 100% of Vanguard campuses, projected to minimize disruption.

• Executed change management playbook in ServiceNow/Jira, achieving 100% compliance & zero Sev-1 incidents.

IT Project Manager Company: TD Bank

Remote Sept 2022 - May 2023

• Successfully led & audited site surveys across the bank merger program's End-User, Voice, & Retail Store refresh initiatives, meticulously mapping over 100 infrastructure deltas & achieving 100% audit readiness across all surveyed locations.

• Drove memory upgrade rollout to 450 branches with no after-hours downtime by leveraging 3rd party vendor technicians.

• Built JIRA dashboards & executive reports, reducing status preparation time by 50%.

IT Project Manager Company: Centre Technologies

Richardson, TX June 2022 - Sept 2022

• Managed portfolio of 12 infrastructure projects (Citrix/Virt, storage migrations, SaaS upgrades); maintained 95% schedule adherence.

• Designed portfolio dashboard to track project status & created project related communications templates adopted company-wide, reducing report preparation time by 50%.

• Developed & documented a repeatable retail branch build-out template, which reduced the average project lifecycle for new branch openings by 15% in the first 3 months of implementations, demonstrating its effectiveness in enabling rapid scaling.

Technical Project Manager, Planning & Execution Lead Company: JPMorgan Chase

Plano, TX Dec 2019 - May 2022

• Orchestrated lifecycle refresh & decommission program; managed over 2,000 server migrations (2020–21) & planned 5,000+ remediations for 2022.

• Instituted sprint-based progress tracking in Jira/Confluence, reducing variance to 3% across 15 projects.

• Championed risk reviews, achieving 100% architectural & cyber-compliance sign-off.

Data Center Engineer Company: Lennox International

Richardson, TX March 2016 - Nov 2019

• Led data center modernization, converting 40 physical RedHat & Windows servers to VMware, reducing rack footprint by 60%.

• Executed Cisco UCS firmware upgrade with zero downtime, impacting over 300 VMs.

• Authored over 60 SOPs & Visio rack layouts, achieving a 100% audit pass rate.

Data Center Engineer Company: Gymboree

San Francisco, CA Sept 2015 - March 2016

• Implemented Nagios monitoring for over 200 Unix/Windows hosts, reducing MTTR by 35%.

• Deployed Barracuda Cloud Backup, protecting VMware & Oracle, improving RPO from 24 hours to 2 hours.

• Migrated Hitachi SAN to EMC, freeing 20 TB of storage & lowering OpEx by 15%.

Technical Project Manager Company: Kaiser Permanente

Pleasanton, CA Dec 2014 - July 2015

• Directed AIX tech refresh across multi-site data centers (hundreds of IBM p-Series servers), meeting all SLA & budget targets.

• Managed 5 direct & 15 indirect staff; instituted performance metrics, increasing team productivity by 22%.

• Oversaw vendor (IBM) & EMC storage efforts, aligning design with LPAR & VMAX best practices.

Data Center Engineer Company: Heidelberg Cement (Lehigh-Hanson)

Irving, TX Jan 2011 - Nov 2014

• Saved over $250K annually in maintenance by recommending & migrating to new p-Series hardware, reducing storage costs by 75%.

• Controlled a budget of $1.5 Million consisting of hardware procurement, external consultant hours

• Led Oracle E-Business & RAC migrations supporting data center relocation, achieving zero unplanned downtime.

• Collaborated with 10 matrixed team members in orchestrating Unix infrastructure build-out & migration efforts.

EARLY CAREER EXPERIENCE (2005 – 2011)

IT Support Technician / Backup Administrator (05/2008 – 09/2010)

Data Center Operator / Contractor, LEHIGH-HANSON., Irving, Texas (2007 – 2008)

Field Service Manager, SIGMA SYSTEMS INC., Dallas, Texas (2006 – 2007)

Project Coordinator, CI HOST INC., Bedford, Texas (2005 – 2006)

Education

B.Sc. Networks & Communications Management, 2003

DeVry University, Irving, TX

Professional Certifications

• ITIL v3 Foundation – Completed 2010

• CompTIA A+ - Completed 2005

• AI overview for Project Managers – Completed 04/2025

• AWS Cloud Practitioner – Pending 12/2025

• PSM – Pending 12/2025

• PMP – Pending 12/2026

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