Social cordinator, customer service representative

Jasmeen Kahlon

587-***-**** *******.******@*******.*** Grande Prairie, AB

HIGHLIGHT OF QUALIFICATIONS

Website, Social Media & Computer Skills

Advanced knowledge of Google Analytics, Facebook Ads Manager, CRM systems, WordPress, and Adobe Creative Suite, SEO Optimization

Wrote press releases, managed media contacts, and pitched stories

Created content, built calendars, live-posted events, and engaged with followers

Handled basic graphic design, copywriting, photography, and video editing

Uploaded posts and promoted the latest events on social media

Developed strong problem-solving skills by troubleshooting complex software issues under tight deadlines

Co-ordinator Communication Leadership

Communicated clearly and professionally with clients, vendors, and teams

Handled sensitive data with discretion and adhered to privacy and procedures

Generated fresh event themes, marketing ideas, and engaging content

Remained calm and efficient during high-pressure situations

Paid close attention to detail—from guest lists to signage

Organized technical files, reports, and system logs for internal and external audits

Adapted quickly to new tools and systems, demonstrating the ability to learn and apply administrative technologies efficiently

Community Engagement & Outreach

Strong knowledge of community resources in Grande Prairie and area; resourceful in navigating support channels for vulnerable populations

Able to easily foster relationships with local organizations, donors and sponsors

Developed partnerships to expand outreach and increase visibility

EXPERIENCE

Salesforce Developer (remote online), Publicis Sapient

Grande Prairie, AB, August 2023 – Feb 2025

Production Engineer WEBSPHERE Server, IBM Canada- Client: Bell Canada

Toronto, ON, May 2022 – May 2023

HCL Commerce Developer, Bricked Systems – Client: TELUS Canada

Vancouver BC, Jun 2021 – Apr 2022

WCS WebSphere Consultant, IBM Canada, (contract through Quantum Technologies)

Toronto, ON, April 2020 – Dec 2020

Senior Software Developer, Publicis Sapient

India, Oct 2017 – Mar 2020

ADDITIONAL WORK HISTORY

Customer Service, Mucho Burrito, Grande Prairie, AB, May 2023 – July 2023

Customer Service, Papa Murphy’s Pizza, Grande Prairie, AB, Jan 2021 – May 2021

Cashier, Superstore, Grande Prairie, AB, May 2020 – July 2020

COMMUNITY VOLUNTEERING

Volunteering (on-call basis), Grande Prairie, AB, 2022 – Present

École Catholique Louis Riel, - Manage fun lunches for school kids

Isabell Campbell Public School – Volunteered at school events, coordinating with

parents and supervising children during outings such as GP Library visits,

Muskoseepi Park, Lions Playground, and Nitehawk Ski Club

United for Literacy, 2019 – 2021 - Worked as an English reading program helper in Grande Prairie Christian School (GPPSCD)

Jasmeen Kahlon

587-***-**** *******.******@*******.*** Grande Prairie, AB

References

1.Mucho Burrito – Kristine - Manager – 780-***-****

2.Publicis Sapient – Pankaj Trivedi – Business Head- 925-***-****

3.Isabell Campbell Public School – Mrs Sha (Kindergarten teacher) – 780-***-****

4.Luis Reil Catholic School teacher - Jessica Prince– 780-***-****

5.Literacy for life - Janine (Volunteer coordinator for literacy program) – 780-***-****

Detail-oriented administrative professional with 15+ years of experience in the software industry. Adept at coordinating logistics, supporting team initiatives, and building positive relationships. After several years of remote work, I’m eager to return to an in-person, purpose-driven role where I can contribute to community engagement, event planning, and meaningful organizational impact.

PROFILE

Administrative Support

CRM Management

Data Analysis

Web Analytics

Excellent Customer Service

Class 5 Driver’s License

Clean Criminal Record

ABOUT ME

Adaptable

Quick to Action

Resourceful

Multi-Tasker

Analytical Mindset

EDUCATION

Bachelor of Engineering

(Computer Science)

Punjab Technical University

Dec 2008

Grade 12 High School Diploma

Govt college

Mar 2004

SOFTWARE SOCIALS

Microsoft Office Suite

Adobe

Canva

LinkedIn Twitter FB

YouTube

Google Analytics

WordPress/Website CMS

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