Customer Service Logistics Coordinator

JERRY YEAROUS

*** * ******* ***, ******, OR *****

303-***-**** *************@*****.***

Professional Summary

Results-driven Logistics Professional and Dispatcher with a strong background in operations, coordination, and customer service. Entrepreneurial mindset with 18+ years of business ownership, scaling operations to $1M+ in annual sales. Proven ability to optimize logistics, manage dispatch operations, and drive efficiency in fast-paced environments. Detail oriented and familiar with TSA STA requirements. Seeking a Dispatcher, Logistics Coordinator, or remote logistics position where expertise in scheduling, problem-solving, and communication adds value. Core Skills

Logistics Coordination & Dispatch Management

Route Optimization & Fleet Coordination

Customer Service & Vendor Relations

Problem-Solving & Crisis Management

Remote Operations & Communication

Professional Experience

Premier Xpress Delivery Inc.

Denver, CO 1998 – 2016

Owner & Founder

• Built and managed a successful logistics company, scaling revenue to $1M+ annually.

• Oversaw all dispatch operations, fleet management, and customer service.

• Developed logistics strategies to maximize efficiency and reduce operational costs.

• Utilized strong communication and teamwork skills to foster excellent co-worker and vendor relations.

• Sold the business after 18 years of growth and success and took time off to pursue my off- roading hobby.

Alpha-Fab Metal Fabrication & Powder Coating

Forest Grove, OR August 2018 – July 2023

Sales, Customer Service & Powder Coating specializing in Jeeps and Off Roading

• Managed sales and client relationships, ensuring a seamless customer experience.

• Exclusive manufacture and dealer of B.A.D. Wheels

• Provided technical expertise in powder coating applications and fabrication, specializing in off- road vehicles and off the grid trailers.

• Handled customer inquiries, resolved issues, and ensured on-time product delivery. Aguilar Industries Inc.

Denver, CO July 2023 – February 2024

Dispatcher

• Coordinated and dispatched drivers ensuring on-time local and NFO tenders and deliveries.

• Communicated with customers and vendors to optimize logistics efficiency.

• Monitored fleet operations, resolved routing issues, and handled emergency dispatch needs.

• Detail oriented skills used in capturing all data necessary for detailed records for tracking and compliance.

Education & Certifications

Bachelor’s Degree in Botany Fort Collins, CO

TSA STA ID Certified

Proficient in MS Office Suite

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