Warehouse Associate Operations Manager

Terry Green

Morrisville, NC 305-***-**** **********@*****.***

Summary

With 10 years of experience in the industry, I have honed my skills and expertise in various roles. My exceptional physical strength, coordination, and mobility skills enable me to operate efficiently and safely in the warehouse environment. I am adept at fostering strong communication and collaboration within my team, resulting in improved productivity.

Experience

WALMART DISTRIBUTION August 2017 – November 2023 Warehouse Associate

• Accurately picking and packing orders for shipment.

• Checking incoming materials for quality, quantity, and damage.

• Loading orders onto trucks and shipping containers and unloading deliveries.

• Preparing and completing shipments and setting delivery dates.

• Organizing stock and maintaining inventory records.

• Training new associates on warehouse safety procedures

• Conducting inventory checks and reporting discrepancies.

• Answering phone calls and emails, and handling customer complaints. PEPSI November 2023 – August 2024

Shift Lead

• Leading the team on shift, ensuring they work well, and identifying ways to improve their work Handling people-related issues, such as talent reviews, disciplinaries, and pay reviews

• Ensuring effective communication with stakeholders, such as the operations manager

• Ensuring the shift meets the balanced scorecard and other goals

• Recognizing future needs for the shift team, such as new products, equipment, or changes in quality standards

• Leading the team to improve standards for quality and health and safety

• Coordinating meetings, such as the 12 hourly QCDM escalation meeting

• Leading and making decisions for the site during out of office hours Education

Western Vance High School, Henderson NC

2005 – Diploma

Vance Granville Community College, Henderson NC

Major: Welding

2021 – Current

Skills & abilities

• Stocking

• Problem solving

• Communication

• Heavy Equipment Operation

• Leadership

• Reliability

• Customer Service

• Receiving

• Inventory

• Shipping

• Data Entry

• Organization

• Physical Stamina

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