Customer Service High School

FF

FABIOLA FLORES

floresfabiola.****@*****.*** 682-***-**** Crowley, TX 76036

Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.

Customer service

Conflict resolution

Time management

Employee training

Communication skills

Cash handling expertise

Time management skills

Teamwork and collaboration

Organizational skills

Honest and dependable

Inventory control

QuickTrip Dallas, TX

Full-Time Cashier

01/2014 - 04/2025

Answered customers' questions and provided information on store procedures or policies.

Performed other duties as assigned by management.

Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Resolved customer complaints professionally in accordance with company policy.

Delivered high level of customer service to patrons using active listening and engagement skills.

Bowie High School Arlington TX

High School Diploma

06/2012

Spanish:

Native/ Bilingual

English:

Full Professional

References available upon request.

Summary

Skills

Experience

Education and Training

Languages

References

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