Software Development Project Manager

SUNITA UPADRASTA

551-***-**** *******@*****.*** Somerset, NJ

www.linkedin.com/in/sunita-upadrasta

SUMMARY

Global technology leader with 15+ years of experience, driving digital transformation and boosting performance by up to 14%. Architected scalable microservices and cloud-native systems using Docker to enhance reliability by 35%. Directed cross-functional teams in modernizing tech platforms, achieving cost reductions and 25% faster delivery cycles.

WORK EXPERIENCE

VERIZON Basking Ridge, NJ

Assoc. Director – Software Development Dec 2023 - Dec 2024 Led digital transformation for My Verizon App, boosting customer engagement by 20% through targeted AI insights.

Spearheaded platform migration with Kafka and MQ, improving real-time event processing efficiency by 40%.

Architected microservices solutions using Docker and Kubernetes, increasing system reliability by 35%. Established leadership programs that improved team performance by up to 14%. Built scalable systems to support growing customer interactions, enhancing transaction processing efficiency.

Mentored a team of 15 developers in modern microservices and cloud methodologies, raising team proficiency by 15%.

Senior Manager – System Engineering Oct 2020 - Dec 2023 Directed digital transformation of POS systems with GraphQL APIs, reducing data retrieval times by 25%. Orchestrated cloud migrations that shifted monoliths to microservices, cutting operational costs by 30%. Led Agile transformation with CI/CD adoption, reducing delivery cycles by 20%. Designed scalable architectures with auto-scaling, ensuring seamless load balancing under peak transaction volumes.

Optimized refund and trade-in flows, increasing profit margins by 30% via targeted automation. Integrated AWS services into cloud strategies, achieving a 30% reduction in operational costs. Senior Staff Engineer Apr 2019 - Oct 2020

Developed AI recommendation systems with deep learning, boosting customer engagement by 20%. Engineered data processing solutions using Apache Kafka, increasing analytics speed by 50%. Designed feedback loops with real-time analytics, refining marketing strategies through actionable insights.

Championed Agile practices that enhanced team productivity by 18%. Led performance audits that improved system throughput by 25% through targeted optimizations. Technical Lead May 2013 - Apr 2019

Led POS systems delivery, reducing cycle time by 20% through streamlined DevOps practices. Improved software quality with code reviews and automated testing, reducing defect rates by 30%. Designed API-centric architectures using RESTful patterns, boosting performance by 25%. Ensured high service uptime with proactive resolutions and strategic deployments. Optimized deployment strategies using Kubernetes, enhancing rollout efficiency by 20%. PACE Solutions Warren, NJ

Sr. Java Consultant May 2006 - Apr 2013

Delivered enterprise applications with Spring Boot and Hibernate for major clients including BNY Mellon and Fidelity.

Streamlined development processes using Agile and TDD, reducing defect rates by 20%. VIRTUSA Hyderabad, AP, India

Software Engineer Jun 2003 - Dec 2004

EDUCATION

Ball State University Muncie, IN

Master of Science, Computer Science, 4.0 GPA

Jan 2005 - May 2006

Jawaharlal Nehru Technological University Hyderabad, India Bachelor’s in technology, Computer Science, 3.6 GPA Aug 1999 - Apr 2003

SKILLS

Cloud & Infrastructure: AWS, Cloud Computing, Docker, Kubernetes Programming Languages & Frameworks: Java, JavaScript, Python, TypeScript, SQL Database Technologies: NoSQL, RDBMS

Architecture & Agile Practices: Microservices, Agile, CI/CD, Distributed Systems

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