HANAN DEFAA
B A C H E L O R O F S C I E N C E I N
M E C H A N I C A L E N G I N E E R I N G
B.S.M.E
Mobile: +1-856-***-****
***********@*****.***
ABOUT ME
Structured Mechanical Engineer with a background in Office management and task execution. This gives me the ability to deal with many other fields in work, I received a lot of different training in my field, I possess communication and leadership skills due to my professional experience in this field of work. I define myself as a highly committed professional who always works to his highest potential. EXPERIENCE
SALES REPRESENTATIVE
AT AFFORDABLE CONNECTIVITY PROGRAM
February 2022 - November 2024
• Provided exceptional customer support, ensuring high satisfaction and retention rates.
• Excelled in promoting and selling Affordable Connectivity Program services to a diverse customer base.
• Consistently achieved and exceeded sales targets, contributing to overall team success.
• Educated customers about program benefits, eligibility, and features to maximize enrollment.
• Built and maintained strong relationships with clients through effective communication and problem-solving skills. OFFICE MANAGER AND PERSONAL ASSISTANT TO THE CEO
AT INTERSOLAR COMPANY
December 2021
• Managing and arranging the CEO’s office, maintaining an agenda, and assisting in planning appointments, board meetings, travel arrangements, etc.
• Attended and organized meetings and submitted daily performance reports to all departments.
• Wrote emails and letters to the CEO, followed up daily, and organized and presented information in a timely and accurate manner.
• Received and screened phone calls, forwarded them to relevant departments, and prioritized correspondence (e-mail, letters, etc.).
• Maintained electronic and paper records to ensure information was organized and accessible.
• Conducted research and prepared presentations or reports as required. EDUCATION
BSc. Fairleigh Dickinson University (FDU) 2023
GPA 3.0 (Very good) with graduation project (excellent) Major: Energy and Renewable Energies Engineering
SKILLS
• Soft Skills
Communication skills
Decision making skills
Leadership and teamwork skills
Time management skills
• Languages
English – Very Good
Arabic – Mother Tongue
• Hard skills
MS Office (Word, Excel, PowerPoint).
SolidWorks
AutoCAD
PVsyst
C++