Care Coordinator Customer Service

Daisa Taylor

Whitakers, NC *****

***.****************@*****.***

+1-252-***-****

Graduate of North Carolina Central University with a Bachelor's of Science in Public Health Education. Completed two (2) research internships in Cancer research and Diabetes Summer 2021 and Summer 2022 respectively.

Currently employed at Advanced Community Health Raleigh, NC as a pediatric Care Coordinator. Scheduled to continue education at Wake Technical Community College Summer 2024 pursuing second degree in Healthcare Administration.

Work Experience

Care Coordinator

Advance Community Health-Raleigh, NC

Present

The role of the Care Coordinator in the transition of care setting is to assist patients with changing health care needs who also may require a variety of medical services. The Care Coordinator facilitates communication among medical professionals and ensures continuity of care connecting and establishing care with the primary care provider and ensure primary care specialists follow up as needed. Care Coordination is to improve communication with patients and medical staff regarding follow up plan of care, making sure the patient understands the next steps in care and meets with patient to assess and address barriers to care, increase positive outcomes and patient satisfaction. Education

Bachelor's in Public Health Education

North Carolina Central University - Durham, NC

August 2019 to May 2023

Skills

• Internet Navigation

• Medical Terminology

• Medical Records

• Customer Service Experience

• Epic

• Data Entry

• Microsoft office software

• Medical terminology

• HIPAA

• Assembly

• Care plans

• Time management

• Computer literacy

• Healthcare management

Contact this candidate