Project Management Systems Analyst

Colby G. Petch

West Monroe, Louisiana 318-***-**** *******@*********.*** linkedin.com/in/colbypetch Program/Project Management Leadership Systems Analyst Professional and analytical manager, skilled with telecommunications equipment and networks. Developer of inventory databases to monitor and control expenses. Skilled at negotiations with vendor contracts. Expert at restructuring telecommunication networks to improve facility efficiency and productivity. Leadership Skills

Leadership Process Improvement Project Management Training and Development Troubleshooting Technical Application Testing Regulatory Compliance Trusted Advisor Vendor Relations Sales Recent Accomplishments

• Delivered multimillion dollar build plans for two states on time and under budget for three consecutive years

• Controlled hardwire inventory successfully for three years resulting in on target low investment index

• Voluntarily generated over two million dollars worth of revenue through sales referrals over a four year period

• Educated self for future rolls via company provided title specific training Employment History

JPMORGAN CHASE & CO., MONROE, LOUISIANA

Transactions Supervisor 2023 - present

• Supervision of 17 transaction specialists processing mail intake for auto payments

• Daily reporting on performance metrics. Coaching, scheduling, identification of training needs, process improvements and implementation of best practices. AT&T, WEST MONROE, LOUISIANA

Manager, Outside Plant Planning & Engineering Design Staff Support 2021-2023

• Coordination of fiber build plan pre and post green sales programs covering a 3 state area.

• Engineering SPOC for C&E, sales and field services involving held order issues or address qualification.

• Staff support for construction and engineering on performance metrics.

• Technology coordinator for engineering.

Fiber Executive 2018 – 2021

• Generation of new revenue by sales of fiber optic solutions to business customers.

• Verification of technical architecture and database management.

• Relationship development with property managers, engineers, and customers to close sales.

• Focus on new sales revenue, customer satisfaction and building penetration to ensure return on network assets. SELF EMPLOYED, MONROE, LA

Independent Contractor. 2017

• Permitting and zoning coordinator for cell site development projects.

• Contracted for Integrisite and Faulk and Foster.

• Involved researching and filing building and zoning applications with jurisdictions for T-Mobile, Verizon, Sprint and US Cellular.

• Conducted site walks for tower candidate selection and negotiated with property owners on behalf of client. AT&T, MONROE, LOUISIANA

Senior Specialist – Equipment Design Engineer IP Deployment Project Manager 2013- 2017

• Lead computer coordinator supporting and guiding the Southeast Construction Management Center.

• Key contributor to measurement of investment index and on time service delivery.

• Reduced excess spending by accurately ordering hardwire equipment and plugs for engineering jobs involving Digital Electronics Group (DEG) work.

• Scheduled DEG for test and turn up and capital equipment retirement. Colby G. Petch Page 2 of 2

Employment History (Continued)

Manager Outside Plant Planning & Engineering Design – Resource Manager 2011 – 2013

• Budgetary, technical, administrative and supervisory support for construction and engineering area managers of State of Louisiana.

• Generated vital reporting on performance measures. Senior Contract Sourcing Specialist – 6 Sigma Construction Subject Matter Expert 2010 – 2011

• Supported 5 construction area managers.

• Monitored daily scores reporting on efficiency scores allowing for coaching staff on improvement.

• Tracked overage cable and jobs, v-rad cleanup work, vehicle global positioning system reporting, traced missed DS1 service orders, and administrated Construction Cable Vault Inspection Program. Specialist – Outside Plant Facility & Design 2005 – 2010

• Designed all outside plant (cable and carrier) facilities, both specific and routine in an assigned area.

• Performed detailed design for required feeder facility relief including C.O. transfers, major undertakings, and/or routine activities after closely coordinating with Planning Group.

• Served as resource for construction forces and other departments in guaranteeing completed projects aligned in accordance with company practices and policies.

• Collaborated with external entities, i.e., utilities, government agencies, developers, contractors, concerning shared use, right-of-way, and facility placement and location. BELLSOUTH TELECOMMUNICATIONS, WEST MONROE, LOUISIANA

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Network Manager 2001 to 2005

Provided technical, administrative, and supervisory support for the installation and maintenance of basic/complex, design/non-design services; loop electronics; customer provided equipment, and preventative programs for cable maintenance.

• Successfully led a team of 18 employees in meeting and exceeding organizational objectives while delivering exemplary customer service experiences.

• Performed all installation adhering to federal regulatory compliance standards. Education and Certifications

Bachelor of Liberal Arts, Associate Degree of Applied Science Major: Journalism/Public Relations, Computer Office Information Systems Minor: History

University of Louisiana, Monroe, LA

Six Sigma Green Belt Certified

LEAN Office Principles Certified

AGILE and Microsoft Office Suite proficient

Awards and Accolades

Mystery Shopper of the Year Award – Cingular Wireless Top Salesperson of the Year Award – Cingular Wireless ULM Alumni Association

Delta Sigma Phi Fraternity Alumnus of the Year

Monroe Chamber of Commerce Ambassador

Better Business Bureau of Northeast Louisiana Board Member Better Business Bureau of Northeast LA Education Foundation Board Member – 2010- 2017 Top 5 Highest Sales Revenue Generated via AT&T Referral Program – AT&T C&E SE, 3 years respectively

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