Customer Service Data Entry
Resume:
PROFESSIONAL SUMMARY
Focused student with ** years of RCRA experience and Customer
Service, and knowledge of CAA.AAlso performed data entry, and records management. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as detail-oriented by my peers, I can be relied upon to help your team achieve its goals. SKILLS
Multi-Unit Operations
Management
• • Staff Training
Lean Manufacturing and
Design
• • Staff Retention
Extensive Customer
Management
• Extensive Material
Management
•
• Superior Divergent Solution
CONTACT
************@*****.***
Lincoln Park, MI 48146
EXPERIENCE
Production Manager
NOV 2023 - FEB 2024 Enviri, Detroit, MI
Project Manager
DEC 2004 - JUL 2005 Metroplexcore, Houston, tx
Approvals/Customer Service Specialist
APR 2002 - APR 2004 Giant Cement Company, Harleyville, sc Responsible for selling $100,000 of CKD.
Pre-Screened Samples for Disposal.
• Managed a team of 15+ employees in the production department.
• Trained staff on safety procedures, quality standards, and equipment operation and lab pack procedures..
• Monitored plan and incoming work, re-prioritizing to meet changing priorities and deadlines.
• Supervised 12 people in 3 recycle room at two different Ford Factories. Developed innovative, new avenues for the use of waste products from various facilities in the production of recycled materials.
•
STEVEN KOZARA
E N V I R O N M E N T A L S P E C I A L I S T
Responsible for finding new accounts at all GRR facilities approximately $200,000 per year. Setting account prices and management for Sales Department. Daily scheduling of inbound waste.
Technical assistance to customers, operations, health & safety. Approval Manager
OCT 2000 - NOV 2001 U.S. Liquids, Detroit, mi
Evaluation of profiles submitted for disposal at facility as defined by EPA, OSHA, DOT and MDEQ regulations. Developed sites Material Management program.
Technical service to customers and in-house personnel. Independent Consultant
JAN 2000 - AUG 2000 Self-Employed, Detroit, MI
Revamping and improvement of Generators, TSDF facilities' filing systems due to EPA mandates. Developed new material management programs.
SQS, Inc.
MAR 1999 - JAN 2000 Self-Employed, Detroit, MI
Responsible for finding new business for sales area encompassing Michigan, Northern Ohio and Indiana. Approvals, Customer Service, Project Manager
JAN 1991 - AUG 1999 Petro-Chem Processing, Detroit, MI Approval of all inbound waste in accordance to EPA, OSHA, DOT, CERCLA, SARA, MDEQ and RCRA. Price quotations to customers.
Supervision of employees of manifest control department. Development of Customer Site Service Program.
Laboratory QA/QC Management.
Billing of pre-qualification samples amounting to $100,000 per year. Technical service to customers and all in-house personnel. Resolving customer credit invoice disputes.
Chief Chemist
JUL 1990 - JAN 1991 Petro-Chem Processing, Detroit, MI Preformed fuel blending sample analysis of pre-qualification and inbound waste samples. Supervision of in bound sample room retains.
EDUCATION
Bachelor of Science (B.S.) in Biology/Secondary Teaching APR 1989 University of Michigan-Dearborn, Dearborn, MI CERTIFICATIONS
• JJ Keller HM-181 • Fred Pryor Employee Supervision
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