Supervisor and Trainer

Travis H. Jones

Dennison, IL ********@*****.*** 217-***-****

GENERAL MANAGER SERVICE MANAGER WAREHOUSE/LOGISTICS

Experienced leader and instructor with a diverse background in automotive dealership management, warehouse supervision, law enforcement, and private shooting academy management. Over three decades of hands-on experience in providing warehouse and logistics support, quality control, tactical training, security contracting, and supervision of personnel in various capacities. Demonstrated expertise in customer satisfaction, warehousing and logistics, training coordination, and technical support across multiple industries. Proven ability to manage teams, maintain inventory, handle international shipping, and execute search and recovery operations with precision and efficiency.

Service Management Leadership and Supervision Logistics and Warehouse Management

Customer Relations Inspection Quality Control Instruction and Training

Security and Tactical Operations Autosoft Dealer World Dealer Connect

PROFESSIONAL EXPERIENCE

MHF Enterprises 1988 - present

Owner and Lead Instructor

Private shooting academy, specializing in concealed carry, basic pistol, tactical pistol, tactical carbine, and long-range precision rifle instruction

Provides short-term security contracting

Soil-Max, Inc. (A division of Ag Leader Technologies) 2016 - 2025

Warehouse Supervisor

Provided supervision and direction to all warehouse and fabrication shop personnel, performing all shipping (domestic and international) and receiving duties

Maintenance of inventory, assisting with loading and unloading of product, operation of forklifts, plus performing fabrication and assembly work as needed

Very familiar with Epicor operating system

Approved employee timecards, approved time off requests, and performed yearly performance reviews

Steve Winkler, Inc. 1998 - 2016

General Motors Service Manager, 2006 - 2016

Responsible for customer relations within the service department, scheduling all work for technicians, coordinating all training for technicians, and liaison between customers, the dealership, and General Motors

Supervised all repairs in the shop, prepared written cost estimates to customers and insurance companies, prepared all warranty repair orders for submission, labeled and packaged all defective warranty parts for storage and return to manufacturers, assisted technicians with diagnosis and repair of customer vehicles including calculating labor time, parts requirements, and special/essential tools requirements

Assisted technicians with reading electrical schematics, diagnostic flow chart test procedures, taking critical measurements with caliper & feeler gauges, computer module programming, and with general testing and repair procedures.

Very familiar with use of Autosoft, Dealer World, and Dealer Connect software packages

Assisted parts department with parts look-up and inventory, as needed

Sales Manager and Business Manager, 1998 - 2006

Responsible for supervision of salesmen, training coordinator for all dealership personnel, and for preparation of all business documents relating to vehicle purchase, registration, and financing

Clark County E.M.A. 1995 - 2016

Underwater Search and Recovery Team Captain

Directed all search and recovery operations in Clark County

Scheduled and administered all search and recovery training operations

Maintained inventory and responsible for equipment upkeep

Prepared reports for submission to county and state authorities

Illinois State Police 1995 - 1998

State Trooper

Responsible for interpretation and enforcement of state and federal laws, handling accidents, and provided for public safety at various activities and gatherings

Worked as an operator on the Tactical Response Team (T.R.T.)

Worked as Team Leader, Assistant Team Leader, and Range Officer, Firearms Instructor, as needed for T.R.T.

Illinois Commerce Commission 1989 - 1995

Police Officer in the Transportation Division.

Additional roles held: Instructor, Field Training Officer, and Recruit Supervisor at the Illinois

State Police Academy

In addition, conducted 30+ investigations per year

Responsible for interpretation and enforcement of commercial transportation laws

EDUCATION

Daimler Chrysler Academy and GM Distance Learning

Attended 200+ Management, Sales, and Service training classes

Illinois State Police Academy, Cadet Class 90

Trained in all aspects of the Illinois Combined Statutes, Illinois Vehicle Code, and Illinois Criminal Code

Police Training Institute, Class 89-55

Trained in Illinois Vehicle Code, Illinois Criminal Code, and Illinois Commercial Transportation Law

Western Illinois University, Macomb, IL

Bachelor of Science degree in AEM (Ag Engineering and Mechanization)

Graduated Magna Cum Laude

Member of honors program; Upper 2% of graduating class

University Honors Scholar and Departmental Honors Scholar

Inducted into the honor societies of Phi Kappa Phi and Mortar Board.

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