Customer Service Security Officer

Justin De La Cruz

Bronx, NY 917-***-**** ***********@*****.***

Professional Summary

Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.

SKILLS

Safety and Security

Customer Inquiries

Superior Customer Service

Critical Thinking

Assigned Site

EXPERIENCE

Security Officer

01/23 - 01/24

Allied Universal Security Services - New York, NY

Reported suspicious activities and persons to law enforcement.

Patrolled internal building spaces and facility grounds to identify and deter threats to assets.

Regulated vehicle and pedestrian traffic onto building ground.

Checked and verified photo identification prior to granting facility access.

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Arrow Security Services, Shift supervisor Bronx,NY

06/24 - 01/25

Guaranteed Clients followed shelter’s rules and regulations

Supported with training new team members

Reviewed and submitted weekly reports, logs, social worker timesheets and visitors’ logs

Created and submitted incident reports to senior management as needed

Language

English

Spanish

EDUCATION

Urban Assembly Gateway School for Technology

New York, N.Y.

Degree: High School Diploma

Bronx Community College

Bronx, N.Y.

Degree: Business Management

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