Intelligence Analyst Cyber

JOCELYN HICKS

757-***-**** • *.********@*****.***

CYBER INTELLIGENCE ANALYST

Cyber Intelligence Analyst with over 24 years in management and technical expertise in SIGINT, military operations, and intelligence support. Extensive experience in strategic planning, resource allocation, and cryptologic equipment maintenance, with a strong background in program management, administrative support, and training. Skilled communicator adept at delivering clear, concise intelligence briefs to senior executives. Proven ability in Information Operations (IO) and fusion analysis, supporting federal law enforcement and military mission objectives. TECHNICAL EXPOSURE

Cyber Threat Analysis & Intelligence Reporting Signals Intelligence (SIGINT) Collection & Analysis Information Operations (IO) Planning & Execution Network & Endpoint Security Tools Cryptographic Protocols & Cryptologic Equipment Maintenance Multi-Source Intelligence Fusion Analysis Vulnerability Assessment Tools

Data Mining & Analysis for Threat Detection Strategic Planning & Resource Allocation Program & Project Management Executive-Level Briefing & Reporting Federal & Military Security Standards Compliance Operating Systems: Windows 11, Mac OSX, Ubuntu, Android/iOS, Windows Servers Software: VMware, Adobe Acrobat, Microsoft Office (All apps), Exchange, VPN (connect tunnel, sonic wall, Windows built-in) Various applications

Support Tools: Remote support (Bomgar, TeamViewer, LogMeIn), Antivirus (Sophos, ESET, Malwarebytes) Ticketing systems (Ice, BMC Track-It, Smart service desk), Active Directory Hardware: iMac, MacBook Pro, MacBook Air, iPhone, iPad, Android/Samsung phones and tablets, Windows laptops, Windows Desktops, desktop printers, laser jet and inkjet printers, 3D printing APPLIED TRAINING

MyComputerCareer Cyber Warrior Program January 2025 Certifications obtained: • CompTIA Security+ • CompTIA CySA+ • CompTIA CSAP+ Over 400 classroom hours of technical lectures and hands-on labs with a focus on CompTIA/Security certifications

Practiced monitoring daily backups, antivirus status, shared storage space, and network activity, adjusting network equipment and settings as needed

Trained in implementing and maintaining system security and configurations of organizations’ servers while providing IT support, including planning, software, and hardware configuration for end-users

Analyzed information to determine, recommend, and plan layout for the type of computers and peripheral equipment modifications to existing systems

Generated and verified physical security algorithms for software, firmware, and hardware

Troubleshot hypothetical incidents by recording detailed information from the “customer” and relaying it to the correct department for further assistance

Displayed strong judgment in prioritizing workload based on the needs of the business and end-users

Utilized knowledge of standard network protocols such as TCP/IP, DHCP, and common network devices such as routers, and switches to ensure sustained internet connectivity My Computer Career

Intelligence Studies American Military University EC-Council Certified Security Analyst: Penetration Testing (ECSA) January 2025

2014-2016

November 2012

WORK EXPERIENCE

Intel Research Specialist / ALLSOURCE Collection Manager Dept. of Homeland Security (DHS)/Immigration & Customs Enforcement (ICE) Homeland Security Investigations (HSI) Intelligence Collection and Operations Div. Washington DC (05/2015 – Present)

• Currently my core mission within ICE/ HSI Intelligence Collection & Operation division includes: identifying and addressing information gaps and collection challenges, influencing intelligence community collection priorities and activities, and facilitating the rapid and responsible sharing of time-sensitive information. Program management within my current division, we also manage the ICE Joint Intelligence Operations Center which is charged with synchronizing and disseminating operations and intelligence reporting so that information is shared quickly and responsibly with all echelons of DHS. Overall as a part of ICE/HSI we are responsible for investigating a wide range of domestic and international activities arising from the illegal movement of people and goods into, within and out of the United States. Dept. of the Army Civilian 780th MI BDE/ 781st MI BN – CNO Planner (FIRES) /Intelligence Specialist/Cyber Analyst

Ft. Meade MD (05/2012 – May 2015)

• Supported US Cyber Command on the National Support Team 1 (01NST) in support of Cyber National Mission Force HQ (CNMF) operations in order to help defend the nation against cyber threats while utilizing the deployment of cyber security identity credentials for users of DOD’s secret network, continuous network monitoring for vulnerabilities, and implementing policies supportive of DOD efforts to minimize risk from supply chain vulnerabilities, and establishing voluntary cyber information-sharing efforts with the defense industrial base

Booz Allen Hamilton

Annapolis Junction, MD

(08/2011 – 02/2012)

• Cyber intelligence analyst – Conducted Fusion Analysis while utilizing my diverse background in SIGINT analysis & reporting. Strong background in Technical & SIGINT Analysis reporting; Information Operations Planning (Strategic & Tactical) & CNO (Computer Network Operations). Szanca Solutions – Intelligence Analyst

Ft. Meade MD (12/2010 – 06/2011)

• Intelligence Analysis - Performed various forms of intelligence analysis to include DNI, SGA, SIGINT analysis & developing ITN in support of national intelligence requirements Fusion Analysis Intelligence Analyst and Reporter

Intelligence Analyst, Navy Information Operations Command Norfolk VA

(12/2009 - 11/2010)

• Performed historical and extensive fusion analysis within Intelligence Integration cell in support of deployment planners, and coordinated job training courses

• Developed and reviewed and oversaw over 25 country studies and over 32 mission briefs for senior leadership and intelligence customers

• Collaborated with several target specific teams to include Cyber Cell & Red Team Blue Team activity to analyze mission threat and further develop information operations intelligence integration for mission support & in depth analysis thru CNO

Lead SSES Increment-E Operator and Reporter Analysis and Reporter, USS George H.W. Bush CVN-77 (01/2009 – 10/2009)

• Integral part of the installation and maintenance of cryptologic equipment management within a secured space onboard one of the navy newest and finest nuclear carriers

• Lead supervisor of a team of 13+ sailors while managing classified equipment and was the subject matter expert (SME) for INC-E Signals analysis system

• Positively impacted the support and morale of for over 2,000 personnel onboard while performing administrative and security duties

• Maintained and increased mission readiness by over 30% within a division of personnel of 150+, thru career counseling and administrative support

Intelligence Analyst and Reporter SIGINT Geospatial Metadata Analyst, NSA/CSS Georgia Fort Gordon GA (01/2006-10/2008)

• Authored over 200+ target packages and product reports in support of mission readiness. Reports ranged from over 25 various target entities, while maintaining over 95% accuracy and received positive feedback from over 12 worldwide agencies and intelligence customers.

• Managed schedules maintained records for over 200 personnel while ensuring attention to detail and timely completion of administrative paperwork & program management.

• Lead military analyst and reporter in an up-tempo target shop of civilian and military subject matter experts.

• Performed DNI analysis in support of Target development

• Produced over 50% of all target packages within the Geospatial Metadata Analysis cell, is support of high- profile targets and mission within NSA Georgia

Intelligence Analyst and Reporter, Naval Information Operations Command NSA Hawaii, Kunia HI (03/2003-01/2006)

• Conducted near real time analysis & reporting of time sensitive information, while fusing data from multiple intelligence sources in support of mission operations; deployed & allied forces; theatre commanders, and national-level customers within the intelligence community.

• Conducted ongoing signals development and exploitation in support of fleet and tactical commanders’ mission, collaborated in-depth analysis of historical activities & program management.

• Produced summary reports from primary sources, In addition to raw analysis and tactical analytic products directly affecting NSA/CSS Kunia operations tasking.

• Specially trained for time sensitive reporting

Signals Analyst and Reporter, Navy Information Operations Command Sugar Grove WV (08/2000 - 10/2002)

• Processed, analyzed and fused intelligence and related source data into time sensitive reports in response to identified national security requirements

• Performed basic signals analysis on developed target signals. Researched potential target signals to increase target development of the mission.

• Trained for CRITIC reporting

• Performed daily server maintenance and monitoring of over 12 highly classified systems & critical servers & follow on processors in support of mission for NSA

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