Serena Nava
Freshman in college, highly motivated individual, with a passion for excellent customer service. Skilled in communication, active listening, and problem solving.
Fresno CA
**************@*****.***
EXPERIENCE
El Pollo — CASHIER
JANUARY 2023 - APRIL 2024
Take customer orders, work drive thru, prepare to-go orders and sides, ensure a positive dining experience by keeping the lobby clean at all times, and providing excellent customer service.
Vigilant Private Security — FOOT PATROL
MAY 2024 - PRESENT
Ensure safety and security within assigned areas, monitor for suspicious activity, enforce regulations, and provide detailed hourly reports.
Dollar Tree— CASHIER/STOCKER
SEPTEMBER 2024 -
Fully crossed trained to run register, efficiently stock, while delivering outstanding customer service.
EDUCATION
Central West High School— Diploma
AUGUST 2016 - JUNE 2020
Federico Career College — Manicure certificate
NOVEMBER 2021 - JUNE 2022
Fresno City College— Psychology Major
AUGUST 2024 - PRESENT
VOLUNTEER
FRESNO SPCA
AUGUST 2018 - MARCH 2020
SKILLS
Steller interpersonal skills
Highly detail oriented
Great multitasker with excellent time management
Quick learning and adaptability skills