Sales Associate Customer Service

Jason Nazareth Macwan

Kripa Bldg. B/**, *st Floor, Kadeshwari Road, Near Mount Mary Steps,

Bandra (W), Mumbai 400050

Mobile No: +91-976******* Email: *****.*******@*****.***

PERSONAL SUMMARY

A highly competent, motivated and enthusiastic person. Well organized and proactive in providing timely, efficient and accurate administrative support to office managers and work colleagues. Approachable, well presented and able to establish good working relationships. Possessing a proven ability to generate innovative ideas and solutions to problems.

Currently looking for a suitable position with a reputable and ambitious company.

WORK EXPERIENCE

1.MSC. Mediterranean Shipping Company. (August 2024 till date). Working as a Luxury Sales Advisor.

2.CROWN JEWELS BY DIAMONDS INTERNATIONAL- DISNEY CRUISE LINE. (January 2023 till July 2024) Working as a Sales Associate.

Duties:

Selling of high end brands in watches and diamond jewelry.

Work on store displays.

Ensuring high standards for quality, customer service and health and safety are met.

Handling of current stock in hand.

Maintaining daily sales records and sending it to the head office in Miami.

3.GREY GROUP INDIA PVT.LTD.

(May 2016 – April 2021) Worked as Administration Executive.

Duties

Maintaining records of daily attendance of the staff.

Creating Biometrics for the new hires and giving induction procedures.

Generating reports for salary purposes based on Biometrics and reporting it to the finance department.

Handling of Travel booking for the senior managements for outdoor business meetings.

Managing Vendors for various office supplies and other requirements.

4.STARBOARD CRUISE SERVICES – LOUIS VUITTON MOET HENNESSEY GROUP - ROYAL CARRIBEAN CRUISE SHIPS (USA)

(May 2010 – Dec 2015) Worked as Sales Executive.

Duties:

Selling different merchandise depending on the location assigned on daily basis.

Ensure standards for quality, customer service and health and safety are met.

Maintaining the Shop standards and visuals as per the requirements.

5.PARK WEST AT SEA – ROYAL CARRIBEAN CRUISE SHIPS (USA)

(May 2008 – Apr 2010) Worked as Sales Associate.

Worked as a Sales Associate in selling fine arts and guest relations for the art gallery onboard the cruise ship.

Duties

Dealing with customer,sales and services.

Be involved in stock control and management.

Assisting passengers to find the right products they are looking for.

Being responsible for processing payments.

Answering queries from customers.

Reporting discrepancies and problems to the Managers.

Giving advice and guidance on product selection to customers.

Balancing payment registers with receipts.

6.STEVE & BARRY’S (A Unisource Group Inc. procurement)

(Dec 2004 – April 2008) Worked as an Executive Off-Shore Operations - Inventory Controller

Duties

Store Inventory Control and Operations.

Addressing Store Inventory problems reported by the store managers and getting the best solution for it.

Understand the urgency, criticality of requests and ensure proper attention to them.

Give approval to the stores for the transfers of the merchandise as per the instruction from the New York Head Office.

Generating daily reports of the stores inhand inventory.

Maintaining reports of in-flow of requests, action taken and promptness with the team on daily basis.

EDUCATION QUALIFICATIONS

Completed Bachelor’s Degree in B’Com from Rizvi College March 2003-04.

Completed Junior College (H.S.C.) from Rizvi College in March 1998-99.

Completed School (S.S.C.) from Fr. Agnel Technical High School in March 1996-97.

PERSONAL DETAILS

Nationality: Indian

Date of Birth: 04-01-1981

Sex: Male

Relationship Status: Married

Languages: English, Hindi & Marathi.

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