Operations Manager Business
Resume:
Adam M. Rosenblatt
***************@******.***
www.linkedin.com/in/adam-rosenblatt
Operations Manager Legal Services Marketing & Business Development
Strategic and results-driven Operations Manager with over 10 years of experience in legal services, business operations, and marketing. Proven ability to scale businesses from inception, develop efficient workflows, and drive revenue growth. Expertise in process optimization, financial management, and client acquisition, with a history of increasing sales to $1.8M annually and expanding the client base to 400+ law firms. Adept at leveraging marketing strategies and operational efficiencies to enhance business performance.
Areas of Expertise
Business Operations & Process Improvement
Financial Management (Budgeting, A/R, P&L)
Client Relationship Management
Legal Services & IME Coordination
Marketing Strategy & Brand Development
Team Leadership & Performance Optimization
Negotiation & Cost Reduction Strategies
Event Marketing & Trade Shows
CRM & Software Proficiency (Microsoft Office, QuickBooks, SuiteDash)
Professional Experience
IME Watchdog, Inc. – New York
Operations Manager May 2011 – Present
A legal services company providing advocates for plaintiff litigation. Served as the first hire responsible for developing and managing all business operations, driving company growth and profitability.
Built and scaled business operations, increasing annual sales from $0 to $1.8M and expanding the client base to 400+ law firms in NYC and Long Island.
Developed and enforced policies and procedures, improving productivity and ensuring operational efficiency.
Led financial management, including budgeting, A/R, P&L summaries, payroll processing, bookkeeping, and bank reconciliation to maintain fiscal health.
Negotiated competitive vendor contracts, saving $12K annually on credit card processing fees.
Executed high-impact marketing strategies, including direct mail campaigns, trade shows, and social media, significantly boosting client engagement.
Designed and produced marketing materials (brochures, banners, promotional videos) and collaborated with agencies to enhance brand visibility.
Established key performance indicators (KPIs) to monitor operational performance, leading to consistent 15-20% year-over-year growth.
Developed incentive programs for independent contractors, ensuring 80% retention and high engagement.
NetWorkWise, Inc. – New York
Creative Consultant June 2021 – Present
Brought on to assist in developing a marketing slogan campaign to enhance brand messaging and engagement. Worked closely with leadership to refine content strategy and improve market positioning.
Education
Stony Brook University
Bachelor of Arts in History Minor: Political Science & International Studies
Skills & Technical Proficiency
Operations & Business Management: Workflow Automation, KPI Development, Strategic Planning
Marketing & Branding: Direct Mail Campaigns, Social Media Strategy, Content Development
Financial & Budgeting Expertise: Cost Reduction, Vendor Negotiation, Financial Reporting
Technology & Software: Microsoft Office Suite, QuickBooks, SuiteDash, Google Workspace, CRM Systems
Hobbies & Interests
Long-distance running, tennis, traveling, cooking, SCUBA diving, podcasts, and reading.
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