Information Technology Business Analyst

ALBERT FREDERICK

727-***-**** ***********@*****.*** https://www.linkedin.com/in/albert-frederick-90a307183/ U.S. Permanent Resident SUMMARY

Information Technology professional with a strong background in business analysis, transitioning into a networking career. CCNA-certified with experience in project documentation, project analyst. Passionate about network infrastructure, troubleshooting and security.

EDUCATION

Bachelor of Science in Information Technology Graduated May 2023 Arizona State University [Tempe, AZ, USA]

TECHNICAL SKILLS

Networking: Cisco Certified Network Associate (CCNA), Networking Fundamentals, Routing & Switching, Network Security

Programming & Automation: Python, Bash, JavaScript, Tosca Commander Technologies: Windows Server, Linux, Jira, MATLAB

Certifications:

- Cisco: CCNA (200-301)

- Microsoft: Microsoft Office Specialist (Excel, PowerPoint, Word)

- Microsoft Technology Associate (MTA): Windows OS, Security Fundamentals, Mobility and Device Fundamentals.

- Automation: Tosca Commander Specialist 1 & 2

Others: Premiere Pro, MATLAB, Jira, Mural

EXPERIENCES

W.L. Gore & Associates, Phoenix: Information Technology Business Analyst 08/2023 - 03/2024

- Gather and documenting business, functional and non-functional requirements through stakeholder meetings.

- Create and maintain project documentation, including project charters, Business Requirements, and use cases.

- Develop UI/UX -focused Use Cases with workflows and visual representations.

- Capture and organize meeting minutes using OneNote for efficient communications.

- Define project scope, timeline, methodology, and budget to ensure efficient execution.

- Present project progress, key milestones, and blockers to stake holders for alignment and decision-making. W.L. Gore & Associates, Phoenix: IT Business Analyst Intern 05/2022 - 08/2022

- Attended backlog refinements to better understand business needs.

- Created user stories within backlog to document business requirements using Jira.

- Drafted acceptance criteria within Jira to complete user stories.

- Prepopulated the Board with user stories and epics within Jira for the next program increment.

- Compiled vacation and absence schedules for the next program increment.

- Visualized and updated team views of multiple SCRUM teams within the organization. W.L. Gore & Associates, Flagstaff: IT Quality Assurance Intern 05/2020 - 08/2020

- Learned and utilized Tosca Commander to better understand automation testing.

- Completed the Tosca Commander Specialist 1 & 2 Certifications.

- Drafted Best Practices for test automation.

- Investigated different automation software solutions such as Tosca Commander and Selenium IDE.

- Delivered a presentation to Gore Associates comparing Trecentist Tosca Commander, Selenium Web Driver, and Selenium IDE based on their market information. EFUSION, Hong Kong: Financial Analyst Assistant Intern 05/2019 - 08/2019

- Researched in Huawei’s Operating System, Harmony OS to better understand market potential.

- Reviewed and Documented Nomura’s Research Analysis for Xilinx and Intel.

- Summarized and Presented Key Notes from AMD and Nvidia.

- Reorganized and streamlined system for financial reports to improve accessibility of financial data.

- Published and edited videos to produce content related to Harmony OS. LEADERSHIP

Coalition of International Students: Marketing Director 08/2021 - 06/2022

- Managed and Oversaw food distribution for events such as Halloween nights and international night.

- Administered volunteers for food tents during the International Night.

- Collaborated in a team to help design and create events.

- Managed social media for the Coalition to market brand.

- Designed event posters to Promote all events for the Coalition.

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