Customer Service Des Moines

Timothy Plato

Professional Profile

An experienced and reliable driver with over 8 years of experience in various driving roles, possessing a clean driving record and a solid understanding of traffic laws and regulations. Demonstrated expertise in safe and efficient driving, vehicle maintenance, and exceptional customer service. Eager to contribute to a dynamic team and ensure passenger safety and satisfaction.

Contact Information

Name: Timothy Plat0

Phone: 515-***-****

Email: ********@*****.***

Address: Des Moines, IA 50314

Professional Experience

Action Express

4120 E. 16th Street, Des Moines, IA

Delivery Driver

October 2021 – November 2024

Safely and efficiently delivered packages to residential and commercial addresses, ensuring timely and accurate deliveries.

Maintained a clean and organized delivery vehicle, performing routine inspections and basic maintenance as needed.

Provided exceptional customer service, addressing any questions or concerns and ensuring a positive delivery experience.

Utilized GPS and route planning software to optimize delivery routes and minimize travel time and fuel consumption.

Handled sensitive and confidential information, adhering to company policies and procedures.

Hills Brothers, Des Moines, IA

Dedicated Route Driver

March 2021 - October 2021

Transported retail goods and refrigerate goods safely to their destinations, adhering to all traffic laws and regulations.

Maintained a clean and well-maintained vehicle, performing routine inspections and basic maintenance as needed.

Utilized GPS and other navigation tools to determine the most efficient routes and avoid traffic delays.

Contract Transport, Des Moines, IA

Various Route Driver

March 2020 – March 2021

Safely transported students to and from school, adhering to strict schedules and ensuring punctual arrivals and departures.

Maintained a clean and organized bus, performing routine inspections and basic maintenance as needed.

Ensured the safety and well-being of all passengers, enforcing school bus rules and regulations.

Communicated effectively with school staff and parents, addressing any concerns or issues promptly and professionally.

Completed all required training and certifications, staying up to date with safety regulations and best practices.

Certifications

Class A - Commercial Driver’s License (CDL)

First Aid and CPR Certification

Skills

Expert in safe and efficient driving

Proficient in vehicle maintenance and inspections

Excellent customer service and communication skills

Strong knowledge of traffic laws and regulations

Ability to use GPS and route planning software

Proficient in navigating various road conditions and traffic patterns

Additional Information

Clean driving record with no accidents or violations

Ability to work flexible hours, including nights, weekends, and holidays

Strong work ethic and reliable attendance

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