Luis L. Cervantes
*** ***** ***. **********, ** *3927
Cell: 510-***-****. ***********@*********.***
EXPERIENCE:
Dollar Tree. Greenfield, CA 93927. 7/2022 – 12/2024.
Position: Store Manager. In charge of overall operations of high paced discount
Store generating over $2.4 million in sales.
Duties include: payroll and schedule management, recruitment, and retention of
hourly associates and assistant managers, compliance, and P&L accountability,
merchandising execution and planning.
Milestones: Best Shrink improvement Y.O.Y 2024, Best Frozen sales Increase 2024,
“Top Gun” best comp sales for the 3rd quarter 2024, district 196.
Rite Aid Drug Stores. Pacific Grove, CA. 3/2022- 7/2022
Position: Assistant Store Manager. In charge of the operations of multi-million
dollar Pharmacy, Drug store, and Grocery store.
Duties include: shift management, drug sales and privacy compliance, safety
reassurance, inventory control, merchandising integrity. Responsible for all
functions in the absence of the store manager.
Pilot Travel Centers. Salinas CA 6/2021-3/2022.
Position: Guest Services Manager (GSM). Responsible for every
aspect of running a multi-million-dollar Travel Center which features
gas and diesel retail, c-store, showers, Scales and fast-food
restaurant (Subway).
Duties include: shift management (ensuring staff is engaged and
taking breaks and lunches), cycle counts, safety training and
administration, new employee training, maintenance, P & L
accountability.
Quikstop Markets. Fremont, CA 2008-2021
Position: Resource Protection MGR. 07/17-2021. Responsible for
minimizing cash and inventory losses throughout the entire
Quikstop Market chain.
Tasks include: reviewing and analyzing period cash and inventory
Over/short reports, communicating problems and trends to the
Regional and District Managers to form an action plan to correct
Negative issues. Attend inventory audits in struggling districts to
minimize inventory shortages. Interview associates and managers
To determine culpability for cash or inventory losses. Work with
local law enforcement to prosecute offenders or seek restitution.
Train new and underperforming managers on controls and asset
protection.
Position: District Manager 9/2008-07/2017.
Responsible for the overall operations
of 11 retail units. 5 company owned, 6 Franchised.
Responsibilities include: Hiring of managers and staff, insuring
execution of monthly promotions, working with managers and
franchisees to realize sales and profitability, continued training of
safety and environmental mandates, profit and loss accountability.
EDUCATION:
California State University, Long Beach.
Bachelor of Science degree: Business Administration
Concentration: Human Resources Management. 1992
Cerritos College: Business Manager Certificate 1990.
Special Skills: Working knowledge of Word, Excel, PowerPoint, Share file
And Kaseya. Serve Safe Manager’s Certificate 2021.
Languages: Can speak, read, and write Spanish.
References:
Farid Amin, Regional Manager of Operations, Quikstop Markets:
510-***-**** *****.****@**-*******.***
Baljit Bassi, Regional Manager of Operations, Quikstop Markets
775-***-**** ******.*****@**-*******.***
Florence Colver, District Manager, EG Quikstop Markets:
916-***-**** ********.******@**-*******.***
Mario Gomez, District Manager, Dollar Tree LLC.
831-***-**** ********@**********.***