Customer Service Store Manager

Luis A. Garivay De La Torre

408-***-****

***********@**.***

Objective: A highly motivated and experienced with an aptitude for grocery manager. Possessing a strong work ethic and the ability to learn quickly, I have consistently achieved positive results in my previous roles. Committed to providing the highest level of customer service, I am confident in my ability to deliver successful outcome.

Experience:

Garcia's Supermarket 06-2023-Present

Grocery Clerk

Duties:

• Stocking and rotating:Replenishing stock and rotating products according to company instructions

• Inspecting:Checking produce for damage and defects

• Displaying:Arranging produce in a visually appealing way to create a positive environment for customers

• Customer service:Helping customers find produce, answering questions, and making recommendations

• Cleaning:Keeping the produce section clean and orderly FoodMaxx 02/2003 – 03/2024

Produce Manager / Store Manager Assistant

Duties:

• Managing staff:Hiring and training new employees, maintaining schedules, assigning duties, resolving disputes, and disciplining staff when necessary

• Ensuring safety:Ensuring compliance with food safety laws and maintaining a clean, safe environment for employees and customers

• Coordinating operations:Delegating tasks, ordering supplies, and ensuring a smooth checkout process

• Tracking inventory:Analyzing product and supply levels to anticipate shortages and improve inventory control procedures

• Managing finances:Overseeing finances and minimizing waste

• Merchandising:Ensuring effective merchandising to drive sales

• Identifying and solving issues:Addressing operational issues such as equipment malfunctions, staffing gaps, or supply shortages

Skills:

• Customer Service

• Organizational Skills

• Problem Solving

• Time Management

• Safety Procedures

• Sanitation

• Communication

• Loading & Unloading

• Bilingual: Spanish/English

• Quality Checks Leadership

• Inventory Management

• Attention to detail

• Product Knowledge

• Driver License

• Fork lift Certified (stand up and seat down)

• Tactful Delegating

Education:

All my education was completed in Mexico. All equivalent to High School Diploma.

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