Noel Luna
Jacksonville, FL *****
***********@*****.***
Professional Summary
Dedicated and hardworking professional with extensive experience in warehouse operations, customer service, and logistics. Known for providing high-quality work, maintaining a safe and efficient work environment, and ensuring exceptional customer experiences. Committed to teamwork, punctuality, and delivering results in fast-paced environments.
Willing to relocate: Anywhere
Work Experience
Team Lead / Forklift Operator
UNIS-Jacksonville, FL
August 2024 to Present
• Perform data entry and maintain accurate inventory records
• Inspect products for damages and ensure quality control
• Conduct safety checks on equipment and machinery
• Check in drivers and ensure smooth shipping/receiving operations
• Secure the building during closing procedures
Glass Installer
Safelite-Jacksonville, FL
June 2023 to July 2024
• Installed and replaced vehicle windshields, ensuring precise and secure placement
• Performed recalibration of safety features such as cameras and radar using the Bosch system
• Maintained a clean and organized work van/station
• Handled materials such as Apex urethane windshields Call Center Representative
Dial America-Jacksonville, FL
March 2022 to March 2023
• Provided technical support and assisted customers with inquiries
• Transferred calls efficiently to the appropriate departments
• Organized files and scheduled appointments
DOT Driver
Zulu Logistix-Jacksonville, FL
January 2020 to September 2022
• Delivered packages for Amazon, working 8-12-hour shifts based on package load
• Operated 16- to 26-foot box trucks while ensuring DOT compliance
• Used scanners and GPS for efficient route navigation
• Maintained accurate records and ensured on-time deliveries Lot Technician
Home Depot-Jacksonville, FL
March 2016 to August 2019
• Maintained the parking lot and ensured carts were available for customers
• Assisted customers with loading purchases into vehicles safely
• Trained and supervised new lot technicians
• Worked outdoors for extended periods in various weather conditions Education
High School Diploma
Terry Parker High School - Jacksonville, FL
August 2014 to July 2016
Skills
• I improved clarity and readability by standardizing formatting.
• RF Scanner Usage (2 years)
• Warehouse & Freight Handling (4 years)
• Route Navigation & GPS Handling (2 years)
• Grammar and wording have been refined for a more professional tone.
• Call Center Experience (1 year)
• Outdoor & Physical Labor (4 years)
• Strong attention to detail and organizational abilities
• Your resume now highlights relevant skills for warehouse, logistics, and customer service roles. Would you like me to tailor it further for a specific job or industry?
• Bullet points now emphasize key achievements and responsibilities.
• Reliable and punctual with a strong work ethic
• Customer Service (4 years)
• Committed to providing excellent customer service
• Organizational & Communication Skills
• Technical Support (1 year)
• DOT Certified Final Notes:
• Forklift Operation (5 years)
• Box Truck Driving (3 years)
• Skilled in maintaining workplace safety and efficiency
• Material Handling (10+ years)
• Reach Truck Operation (3 years)