Customer Service Managing Director

Paulo Rodrigues

************@*****.*** 973-***-**** Harrison, NJ

SUMMARY

Experienced professional with 34 years in operations and equipment management, seeking Manager Equipment role. Proven track record as Managing Director at Omni-Serv LLC, ensuring readiness and maintenance of heavy equipment. Strong leadership and management skills demonstrated in supervisory roles, with expertise in logistics, customer service, and team coordination.

WORK EXPERIENCE

Omni-Serv LLC 624 Frelinghuysen Ave, Newark,

NJ 07114

Managing Director Jul 2016 - Sep 2023

• Managed and ensured the operational readiness of all company vehicles, performing necessary scans and repairs.

• Oversaw maintenance of heavy equipment, guaranteeing functionality for snow removal during winter seasons.

• Coordinated regular inspections and servicing to maintain high performance standards of the vehicle fleet. Omni-Serv 575 South Street Newark, NJ

09105

Manager Oct 2001 - Jan 2020

• Supervised delivery operations across a major airline hub, ensuring timely receipt and redistribution of inbound merchandise and parts.

• Coordinated next-day delivery schedules, optimizing logistics for efficient loading and unloading of delivery trucks.

• Managed the return process, facilitating the collection and handling of returned items to streamline operations. Operations Manager Apr 2005 - Jul 2016

• Oversaw workforce allocation across various United Airlines contracts, ensuring efficient operations in baggage scanning, tub running, and equipment room activities.

• Coordinated the logistics and inventory management for aircraft appearance warehouse, focusing on packaging kits with passenger amenities and first aid supplies tailored to specific aircraft types.

• Managed the organization and handling of customs paperwork, maintaining compliance and accuracy in documentation procedures.

MDM Technologies 333 First St, Elizabeth NJ 072

Shipping Manager 1998 - 2001

• Managed verification and weighing processes for outbound mail, ensuring compliance with USPS standards.

• Coordinated with USPS personnel to maintain accuracy and efficiency in mail handling operations. Showcase Car Wash 521 Stelton Rd Piscataway, NJ

08854

Sales

• Promoted service packages to customers, contributing to increased sales revenue. Dimarco Disposal Dowd Ave Elizabeth NJ 07202

Street Sweeper Operator 1995 - 1997

• Operated street sweeping machinery to maintain cleanliness and safety of public roadways.

• Conducted routine maintenance and minor repairs on equipment to ensure optimal performance and longevity. US Navy, Pacific Fleet

Aircraft Handler Jun 1989 - Mar 1995

• Directed and coordinated the safe movement and launching of aircraft on the flight deck, ensuring adherence to operational protocols and safety standards.

• Supervised a team of 50 to 75 personnel, overseeing flight deck operations and maintaining high safety standards as the leading petty officer.

• Contributed to significant military operations, including Desert Shield, Desert Storm, and Restore Hope in Somalia, ensuring mission readiness and operational success. EDUCATION

Harrison High School

High School Diploma, General Education

Harrison, NJ

Jun 1989

Hudson County Vo-Tech

Certificate, Basic Electronics

North Bergen, NJ

CERTIFICATIONS

Forklift Certification

Electric Pallet Jack

SKILLS

Sales • Management • Customer Service

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