Systems Analyst Business Process

PROFESSIONAL SUMMARY

Well-accomplished IT professional uniquely poised for a strategic transition into the business sector, offering a rare and invaluable combination of technical expertise and sharp business insight. Expertise includes translating technical scenarios into business initiatives, presenting a solution-oriented approach to interdisciplinary challenges. Proficient in leveraging IT methodologies to propel business objectives, streamline operations, and enhance decision-making processes. Ready to bring this distinct skill set to a role that demands not just technical proficiency, but a nuanced understanding of business dynamics, bridging the gap between IT capabilities and strategic business goals with acumen and innovation.

CORE COMPETENCIES

●Business Process Analysis

●Data Visualization

●Business Intelligence

●Stakeholder Engagement

●Requirements Gathering

●Issue Resolution

●Training & Development

●User Acceptance Testing

●Report Generation

●Training & Development

●Interpersonal Communication

ERP System Implementation

EDUCATION

University of Delaware, Alfred Lerner College of Business & Economics Graduated: July 2024

Master of Business Administration (MBA), Finance (GPA 3.8)

Trinity International University Deerfield, IL Graduated: June 2011

Masters, Research (GPA 3.5)

Syracuse University Syracuse, NY Graduated: June 2002

Master of Science (MS), Computer Science

WORK EXPERIENCE

MyCove Corporation Jersey City, NJ Jan 2017 – Feb 2020

Data Visualization Consultant

●Conducted detailed assessments of data visualization such as Tableau, Qlik, and Pentaho, delivering optimal solutions in alignment with business requirements

●Implemented diverse Power BI reports and dashboards, including "Consumer Expenditure by County" and "Median Household Income by County," to meet specific business goals

●Gathered project requirements, leading to the accurate development of data visualizations to improve database management and lead to more effective reporting of trends and patterns

●Prepared and delivered regular reports to stakeholders that communicate the impact and value of data analytics initiatives, resulting in improved decision-making and return on investment (ROI)

TEKSystems Syracuse, NY Feb 2016 – May 2016

Systems Analyst

●Revamped numerous T-SQL stored procedures to align with client specifications, tasked with overseeing testing phases to confirm functionality and defining streamlined processes for future enhancements

●Executed ETL processes for financial data transfer, from Excel to SQL Server databases, inclusive of establishing error-checking protocols using SSIS logging functionality

●Identified inefficiencies in business processes and initiated improvement projects, resulting in optimized workflow and enhanced overall productivity for data management

●Diligently analyzed and cleaned data sets with various techniques, including identifying and removing duplicate values, determining missing values, and normalizing data management procedures

SAP America, Global Academy Newtown Square, PA July 2014 – June 2015

Data Visualization Consultant

●Completed intensive coursework focused on designing information views in SAP HANA, including developing reports and dashboards using SAP Lumira

●Conducted testing and validation of SAP dashboards, verifying data accuracy and system performance, while providing continuous user technical support as needed

Promised Land Studio Startup Cary, NC Jan 2011 – Dec 2013

Art Director

●Spearheaded the launch and management of a cutting-edge 3D Animation Studio, overseeing all aspects of its development from concept to execution to achieve project deliverables

●Collaborated effectively with a team of CGI professionals to produce high-quality animations, ensuring artistic vision and technical precision were consistently met

Deloitte Consulting Glen Mills, PA Nov 2003 – Feb 2006

SAP BW Consultant

●Served as an SAP BW Consultant for prominent clients including Fender, AIG, and Coca-Cola Enterprises

●Facilitated user acceptance testing (UAT) by crafting test cases for functional scenarios within SAP ERP

●Developed and maintained essential documents such as business process procedures, master lists, scorecards, and training materials for end users

●Managed the issues log to ensure timely and effective resolution of all entries with adequate root cause analysis to pinpoint system concerns with targeted solutions

●Drove team member development by delivering orientation and training, along with providing support

Lockheed Martin Syracuse, NY June 1999 – Aug 2002

Associate Software Engineer

●Engineered object-oriented design for graphical elements in radar systems tailored for the Australian Air Force

ADDITIONAL QUALIFICATIONS

●Technical Skills: Microsoft Office Suite (Excel), Microsoft SSIS ETL, Tableau, Power BI, SAP ERP

Contact this candidate