Customer Service Associate
Resume:
Anthony DiGiovannantonio
***********@*****.***
Work Experience
Wildwood Programs
Direct Support Professional Jan-2025-Present
In Home Respite
Self-Employed Artis May 1995-Present
DBA in sales started to enable self-employment
Received A+ Platinum Award in Arts & Photography from the BBB
FedEx Ground Rensselaer, New York
Package Handler and Safety Committee member Oct 2019 – Apr 2023
Quickly and efficiently loaded and unloaded trucks and organized inventory on the site
Identified many safety concerns and drove resolution of those issues
Advantage Solutions Capital Region, New York
Wal-Mart Stores Service Specialist Sep 2016 – Mar 2019
Prepared and marketed products to customers
Received Administrative Food Specialist Certificate
Lowe’s Glenville, New York
Customer Service Associate Jul 2011 – Apr 2016
Assisted customers across multiple departments
Received 2 awards (Certificate of Excellence, Unsung Hero)
A.C. Moore Latham, New York
Customer Service Associate Mar 2006 – Jun 2011
Accurately operated cash register and stocked merchandise
Provided excellent customer service, receiving service of recognition award
Bank of America Menands, New York
Clerical and tax preparation Jan 2005 – Feb 2010
Education
I.T.T. Technical Institute 3.0 GPA Associate Degree, 2015
Drafting and Design Technology
oArchitectural/Design & Drafted plans, elevations, and sections using AutoCAD 2012
oExperienced in using 3DS-Max to create a rendering of existing sketch-up models
oDesigned and created AutoCAD and REVIT as my capstone project
Volunteer Work and Skills
55-B eligible 2023
Volunteered for the Community Action Program in Clerical for two years 2012-2014
Volunteered at the Hamilton Hills School for Art in the Summer 2013
Computer literate, and knowledge in Microsoft 2021 2025
Speak and write Italian 2025
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