Dynamic UX/UI Designer

Suzanne Gonzalez

Duluth, GA • 305-***-**** • ************@*****.*** • linkedin.com/in/sgonzalezksu • sgonzalez.me

Dynamic UX/UI Designer with a proven track record of creating user-centric digital solutions that enhance product experiencs and drive engagement. Adept at collaborating with cross-functional teams, conducting usability testing, and translating feedback into innovative designs.

PROFESSIONAL EXPERIENCE

Noviland Technologies, Duluth, GA Nov. 2021 – Nov. 2024

UX/UI Designer

●Spearheaded the design and development of user interfaces for a digital platform by using Figma.

●Led user research initiatives through performing user interviews, persona crafting, mapping the user journey, and presenting findings to the team during design sprint meetings.

●Collaborated cross-functionally with teams across the U.S. and China to ensure seamless integration of design elements and business strategies.

●Conducted usability testing, refining designs based on stakeholder feedback to ensure an optimized, intuitive experience before new features launch.

●Consistently delivered creative design solutions under tight deadlines in a fast-paced start-up environment, contributing to a significant increase in platform engagement.

HP Inc, Alpharetta, GA Aug. 2021 – Nov. 2021

Customer Demo w/Graphics

●Applied expertise in color space management, large format printing, and printer maintenance to support HP’s sales and marketing initiatives.

●Led a high-impact project to design and manage an inventory of sample kits, empowering North American sales representatives to effectively showcase the capabilities of HP's latex printers.

●Delivered process improvements that streamlined inventory management and increased order fulfillment efficiency.

Apto Solutions, Atlanta, GA May 2018 – Aug 2021

ECommerce RMA Specialist

●Managed a high-volume e-commerce store, including inventory coordination, product photography, and digital touch-ups, increasing listing accuracy and reducing return rates.

●Developed a market analysis system to determine optimal pricing for used IT assets, increasing profitability in a highly competitive market.

●Acted as the primary liaison between customers and management, resolving disputes and improving customer satisfaction through effective communication and problem-solving strategies.

EDUCATION

Kennesaw State University, Kennesaw, GA 2020

Bachelor of Science in Interactive Design, Minor in Technical Communication

SKILLS

●Design & Prototyping: Visual Design, Wireframing, Lean UX, Usability Testing, User Research, Adobe Creative Cloud (Photoshop, Xd, Illustrator, Dreamweaver, InDesign, Lightroom), Figma

● Development: HTML, CSS, Sass, Bootstrap, JavaScript

● Methodologies: Agile, Scrum

●Collaboration & Communication: Public Speaking, Customer Service, Giving and Receiving Critique/Feedback

●Productivity Tools: Microsoft Office, Google Drive, Jira

Contact this candidate