RENATA MAGIC
Phoenix, AZ ***** • 480-***-**** • ********@*****.***
HUMAN RESOURCES PROFESSIONAL SUMMARY
Motivated Human Resources professional with 10 years’ of experience in diverse HR areas and roles. Includes background in compliance, employee relations, performance management, staff development, benefit administration and payroll processing. Proficient at leading, prioritizing and managing multiple projects and deadlines efficiently.
SKILLS
Employee Relations
Performance Management
Compensation and Benefits
Strategic Planning
Payroll
WORK EXPERIENCE
Truancy Counseling Consultants, LLC • Peoria, AZ • HR Consultant • 10/2016 – Present Contracted part time for compliance, audits and payroll. Ensuring licensure and certificates are current, maintain new hires, mileage reimbursement, employee relations, coordinate training and assist in recruiting efforts. Created and coordinated schedules.
Hermosa Inn• Paradise Valley, AZ • HR/Payroll Manager • 11/2024 - 2/2025 Managed day to day HR functions including policies and procedures. Responsible for recruitment, onboarding, compensation and benefits. Processed bi-monthly payroll(ADP).
● Partnered with workers compensation carrier to reduce workplace injuries and
● Organized team member recognition programs and rewards. Planned team member events.
● Benefits administration for the resort’s team members including enrollments, cancellations, monthly statement reconciliations and payroll deductions. Conducted open enrollment meetings.
● Processed garnishments and unemployment claims.
● Provided coaching to line managers on issues of employee relations, compensation, benefits, training, staffing, workforce planning/job evaluations and performance management and skill assessment. Robert Half • Phoenix, AZ • HR Generalist/Contract • 2/2022 – 4/2022 • 6/2024 – 9/2024 Contracted for employee relations, investigations and leaves of absence. Responsible for benefits administration and leaves, onboarding and new hire orientation. Processed and audited Performance Reviews. various audits and HR projects to stay within compliance, employment law and best practices.
● Initial contact for employee relations issues, conduct employee investigations and track performance.
● Responsible for leaves of absence including FMLA/ADA/STD/WC and union leaves.
● Conducted manager training on progressive discipline policy and procedures and one on one's as needed.
● Benefits Administration: processed enrollments, monitored new hires, open enrollment, ACA, review discrepancies, and assisted with employee level resolutions. DriveTime• Tempe, AZ• Payroll Specialist • 4/2022 - 6/2024 Process a full range of payroll (multi-state) transactions including garnishments, benefit deductions, taxes, bonus payments, and commissions.
● Successfully completed audits for system integration from UKG to Workday which led to an efficient transition.
● Collaborate closely with the Director of Payroll and HRIS staff to maintain the integrity of employee data and relevant payroll and benefits functions. Completed Workday tickets.
● Act as liaison between Payroll department, Talent Support, Benefits and HRIS to resolve employee concerns. Western Alliance Bank • Phoenix, AZ • HR Generalist • 11/2016 – 9/2017 Administered on-boarding process for new employees and new-hire orientation program. Responsible for employee records and changes including employee benefits.
● Provided guidance to managers on employee engagement during acquisition(s) helping to reduce turnover.
● Partnered with managers and helped them to determine and execute organizational objectives and strategies that supported the culture, company direction and business needs of the organization.
● Responsible for conducting detailed investigations or complex employee relations issues and recommended solutions that were in alignment with the company's core values. TPF Services • Phoenix, AZ • HR Manager • 9/2013 - 4/2015 Established and managed the strategic HR functions for a growing organization. Responsible for managing staff, employee relations strategic planning, training, recruitment, payroll, and day-to-day HR process. Responsible for the development and administration of human resources policies and procedures for all company personnel.
● Administered company-wide compensation and benefit plans.
● Worked with regional managers and recruitment team to optimize candidate selection within areas successfully. The results were improved alignment of job postings, interviews, orientation, and training.
● Assisted employees with work related issues including FMLA, workers' compensation and payroll.
● Collaborated with leadership on organizational goals and strategy. Recovery Innovations • Phoenix, AZ • HR Manager • 5/2009 - 9/2013 Managed day to day HR functions including policies and procedures. Responsible for recruitment, new hire orientation, onboarding, compensation and benefits. Kept updated knowledge of compliance, employment law and organizational development.
● Designed metrics to more closely link performance to rewards which improved employee engagement.
● Partnered with benefits and workers compensation carrier to reduce workplace injuries and claims.
● Collaborated with supervisors on changes in job descriptions. Advised on performance evaluations.
● Provided coaching to executives and line managers across the region on issues of employee relations, compensation, benefits, training, staffing, workforce planning/job evaluations, performance management and skill assessment.
EDUCATION AND CERTIFICATIONS
Trevor Browne High School • Phoenix, AZ • Diploma
HRCI Professional Human Resources Certification • PHR 2023