Customer Service Mail Delivery
Resume:
EMPLOYMENT HISTORY
Rural carrier, USPS, Maryville, MO
Implemented efficient mail delivery systems in rural areas, ensuring punctuality and accuracy Established strong customer relationships, resulting in high satisfaction levels Handled cash transactions and maintained organized sales floor, contributing to smooth operations Verified customer IDs for alcohol purchases, ensuring legal compliance Successfully closed cashier stations, maintaining secure and balanced cash drawers Efficiently managed rural mail delivery, ensuring 100% on-time delivery and high customer satisfaction. Meticulously organized sales floor, leading to a 20% increase in store cleanliness and customer navigability. Provided exceptional customer service, assisting with purchases and inquiries, enhancing customer loyalty. Spearheaded initiatives to enhance mail sorting efficiency, reducing delivery times. Streamlined parcel tracking, cutting down misplacement by 30%. Trained new employees in mail delivery protocols, enhancing team performance. JUL 2018 - NOV 2018
Floor Sales/Cashier, Cricket Mobile, Maryville MO
• Floor Sales/Cashier
• Responsibilities:
• Listing:
JUL 2017 - JUN 2018
ID checker/Cashier, Molly’s, Maryville MO
Managed ID verification, ensuring compliance with legal age restrictions Handled cash transactions accurately, enhancing customer checkout experience Closed store efficiently, maintaining security and cleanliness standards Resolved customer queries promptly, improving customer satisfaction Contributed to sales increase by promoting special offers and loyalty programs Enhanced store closing process, ensuring secure transactions as ID checker/Cashier. Meticulously verified IDs, reducing underage sales risks, and managed cash with accuracy. Provided exceptional customer service, ensuring a positive checkout experience as ID checker/Cashier. Addressed and resolved customer inquiries swiftly, elevating satisfaction levels. Excelled in cash handling, ensuring accurate transactions and a positive checkout experience. JUN 2007 - DEC 2015
Officer, Maryville Treatment Center, Maryville, MO
• Officer
• Responsible for [add responsibilities here]
• [add other responsibilities here]
• ID checker/Cashier closer
• Responsible for [add responsibilities here]
• [add other responsibilities here]
27200 300th St, Maryville, 64468
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KELLI MITCHELL
MANAGER
PROFESSIONAL SUMMARY
Manager with over 16 years of diverse experience, including a strong background in organizing, data analytics, and customer service. Demonstrated ability to enhance operational efficiency and customer satisfaction through innovative mail delivery systems and effective cash flow management. Eager to apply a blend of leadership, time management, and analytical skills to drive team performance and achieve organizational goals. EMPLOYMENT HISTORY
Maintained readiness for emergency situations by being CPR and First Aid certified Leveraged defensive tactics to ensure personal and team safety Demonstrated commitment to continuous learning and skill enhancement Eager to leverage my quick learning ability to excel in new tasks and contribute positively to team goals. EDUCATION
NOV 2023 - PRESENT
Certificate, Google Data Analyst, Online
Learning several programming tricks
Data entry
SQL
AUG 2008 - DEC 2010
None, NCMC, Online
SKILLS
Structure Organizing
Cash flow Data analytics
Time management Customer skills
LANGUAGES
English
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