Stone Mountain Customer Service
Resume:
Keniyah Wiggins
Professional Summary
Proven team player with a track record of enhancing customer experiences. Adept in problem-solving and maintaining high safety standards. Skilled in customer service and computer operations, consistently achieving efficient resolutions. Demonstrates a positive attitude and attention to detail, significantly improving operational efficiency.
Contact
********@*****.***
Stone Mountain, GA 30088
Education
SOUTH COLLEGE
Knoxville, TN
AS Health Science (Pre-Nursing)
4.0 GPA
Awarded President’s List
Stone Mountain High School – 05/2022
Stone Mountain, GA
HS Diploma
Skills
Customer Service
Positive attitude
Teamwork & Collaboration
Problem-solving
Clear communication
Attention to detail
Computer Skills
Experience
STONE MOUNTAIN PARK - SKYRIDE TEAM MEMBER.
Stone Mountain, GA Aug 2024 - Current
Maintained a clean, safe, and hazard-free working environment.
Ensured guest safety by instructing on procedures, assisting with boarding and disembarking, and managing cue lines effectively.
Memorized and executed scripted performance standards to enhance guest experience.
Conducted routine testing, minor maintenance, and equipment repairs in coordination with the maintenance team.
MARKSMEN SECURITY – SECURITY GUARD
Atlanta, GA Jan 2024 – June 2024
Documented daily activities and observations to maintain accurate records.
Responded to alarms and emergencies to maintain order and safety.
Inspected and secured entry points to prevent unauthorized access.
Reported incidents and hazards to management for appropriate action.
GOODWILL - CASHIER
Stone Mountain, GA May 2023 – Dec 2023
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted with returns, refunds, and resolving transaction issues.
AMAZON – WAREHOUSE WORKER
Stone Mountain, GA June 2022 – May 2023
Loaded, unloaded, and moved material to and from production areas.
Consistently lifted materials weighing as much as 30 pounds.
Maintained clean workspaces, by enforcing strict housekeeping guidelines for storage areas, dock bays, & equipment zones.
HOME CHEF – SANITATION/WAREHOUSE WORKER
Stone Mountain, GA April 2022 – Nov 2022
General cleaning of the warehouse building like mopping, sweeping, taking out trash, and sanitizing restrooms
Pick, pack, and assemble meal kits according to company guidelines.
Follow food safety and quality standards to ensure proper handling of ingredients
Contact this candidate