John Macaulay
Chardon, OH ***** 216-***-****
****.**********@*****.*** www.linkedin.com/in/john-f-macaulay
Senior Network Engineer
Install & Monitor Network Technology to Reduce Risk & Ensure Compliance
Resourceful network and IT professional experienced in network engineering. Well-versed in networking standards, integrating Cisco expertise with in-depth understanding of large networks. Configure remote access solutions. Implement wireless technologies. Configure firewalls and set up and manage secure networks. Solid interpersonal skills ensure productive cross-functional relationships. Meticulous attention to detail.
Troubleshooting Technical Support IOS Upgrades Firewall Security Network Design Standards Documentation
Installation Configuration Management
Technical Skills
Technology:
Cisco IOS, Cisco NX-OS, Cisco Meraki, DNAC, Aruba, Silver Peak, ClearPass, InfoBlox, Dell, Juniper, Palo Alto, Panorama, CheckPoint, Cisco ASA/ASR, Cisco WLC, Aerohive / Extreme, CA Spectrum, NetScout, SolarWinds, Visio, Statseeker, CiscoWorks, LMS, Cisco Prime, WCS/NCS, Wireshark, TACACS, OPT-E-MAN, OPT-E-WAN, ASE, AVPN, DMVPN, SD-WAN, MPLS, HSRP, and ISSU
Professional Experience
JOANN Fabrics, Hudson, OH
Senior Network Engineer 2020 - Present
Support for over 800 retail stores using Cisco Meraki and Aruba / Silver Peak SD-WAN solution. Also support for 4 distribution centers (Visalia, CA, Opelika, AL, West Jefferson, OH, Hudson, OH). Escalation point for 3 associate network engineers and 6 Level 2 Help Desk technicians.
Proactively perform wireless configuration audits and mass configuration changes to facilitate better enterprise wireless coverage in the stores.
Network refresh Hudosn distribution center switches to support enterprise refresh. Bring new distribution center online to accommodate company expansion.
Rebuilt SolarWinds platform after the solar flare incident.
Perform troubleshooting and solve complex issues using networking tools.
JACK Casino, Cleveland, OH
Senior Network Engineer 2019 - 2020
Manage multiple locations, including JACK Cleveland, Jack Thistledown and Detroit Greektown home office locations. Escalation point for 8 associate network engineers and single point-of-contact for all Palo Alto firewall changes, VPN tunnels, Wireless network issues.
Proactively perform configuration audits and mass configuration changes to facilitate enterprise growth and reinforce networking standards.
Install Juniper switches / routers to support enterprise expansion. Bring new locations online to accommodate casino expansion.
Maintain Aerohive solution including new configurations and code upgrades.
Perform troubleshooting and solve complex issues using networking tools.
Within my first 90 days, revamped the installed SolarWinds suite and upgraded all wireless access points.
IBM / Verizon, Cleveland, OH
Senior Network Engineer 2017 - 2019
Managed entire enterprise monitoring and alerting process, including 1800+ Cisco switches, routers, and Wireless LAN Controllers across US and Canada. Enterprise includes 8K+ Cisco wireless access points and 195K+ MAC addresses.
Supported continued enterprise growth by proactively performing configuration audits and mass configuration changes to reinforce networking standards.
Installed Cisco switches / routers to support enterprise expansion. Brought new buildings online in Cleveland / Florida area, accommodating expanding enterprise.
Maintained work-from-home program for 1800+ users using Cisco ASA/ASR solution.
Led Florida remote support networking team from Cleveland campus, verifying and documenting configuration and design. On-boarded, trained, and supervised new on-site network engineer.
Performed troubleshooting and solved complex issues using networking tools.
CLEVELAND CLINIC, Cleveland, OH
Network Engineer 2000 - 2017
Managed entire enterprise monitoring and alerting process, including 1800+ Cisco switches, routers, and Wireless LAN Controllers across US and Canada. Enterprise included 8K+ Cisco wireless access points and 195K+ MAC addresses. Led multi-year process improvement projects to develop and implement enterprise-wide networking standards and processes.
Established and assured naming and configuration standards for all network devices, bringing order to chaos. No standards existed prior to this effort.
Identified and remediated numerous IOS code version issues per platform. Effectively stabilized network and improved network availability.
Ensured accuracy of inventory, software, and configurations by developing and implementing change process.
Supported future growth by proactively performing configuration audits and mass configuration changes to reinforce standards.
Installed hundreds of Cisco switches / routers, supporting enterprise expansion.
Developed and implemented network designs for many new construction buildings in Cleveland area to expand enterprise.
Maintained work-from-home program for 1600+ users using Cisco ASA / ASR solution.
Made changes to Check Point firewalls and VPN routers, allowing new / additional vendors to access enterprise services.
Troubleshot / solved complex issues using networking tools.
Additional Relevant Experience
COLE NATIONAL CORPORATION
Network Engineer, Twinsburg, OH
ENTEX INFORMATION SERVICES
Network Engineer, Cleveland, OH
SARCOM
Network Engineer, Valley View, OH
SARCOM
Senior Field Service Technician, Valley View, OH
THRESHOLD DATA TECHNOLOGY
Computer Hardware Technician, Beachwood, OH
PHARMED / BAY PHARMACY
Computer Technician, Westlake, OH
CHASE BANK
Computer Operations Manager, Cleveland, OH
CHASE BANK
Assistant Operations Manager, Cleveland, OH
CHASE BANK
Lead Computer Operator, Cleveland, OH
CHASE BANK
Computer Operator, Cleveland, OH
Education
Associate of Science (AS), Computer Management, ICM School of Business, Cleveland, OH
Coursework toward Bachelor of Science (BS), Computer Studies, Cleveland State University and Cuyahoga Community College, Cleveland, OH
Professional Development
Certifications:
Cisco CCNA
Cisco CMNO (Meraki)
Master Certified Novell Engineer (NetWare 4.11)
Vinca Certified Specialist
Certified Novell Engineer (NetWare 4.1)
Certified Novell Administrator (NetWare 4)
IBM Professional Server Specialist
A+ Certification
Training:
HPE Aruba Networking Configuring Clearpass
HPE Aruba Networking Switching Fast Track (Cisco)
Aruba Atmosphere 2024 (Las Vegas)
F5 Administering BIG-IP
F5 Configuring BIG-IP LTM
Cisco Implementing Core Cisco ASA Security v1.0 SASAC (OLL)
* CCNP training *
- Cisco BCMSN – Building Cisco Multilayer Switched Networks
-Cisco BSCI – Building Scalable Cisco Internetworks
-Cisco BCRAN – Building Cisco Remote Access Networks
-Cisco CIT – Cisco Internetwork Troubleshooting
Cisco ICRC – Introduction to Cisco Routing and Configuration
Cisco ACRC – Advanced Cisco Routing and Configuration
Novell NetWare 4.11 to 5.1 Update