Jorge E. Lozada
An expert in merchandising, design, communication, sales and networking
who relies on experience and judgment to plan and accomplish goals. 2035 W. Fargo, #1
Chicago, IL 60645
************@*****.***
EXPERIENCE
Natuzzi Italia, Chicago — Showroom Manager
APRIL 2022 - PRESENT
Armani Casa by Giorgio Armani, Miami — Showroom Manager JANUARY 2020 - DECEMBER 2021.
Ligne Roset, Miami — Showroom Manager
JANUARY 2015 - JANUARY 2020
Thomasville, Miami — Showroom Manager
JANUARY 2012 - JANUARY 2014
Z Gallery, Miami — Store Manager
JANUARY 2007 - JANUARY 2011
Pottery Barn, Miami — General Manager
JANUARY 2003 - JANUARY 2007
MANAGEMENT / MERCHANDISING
Inventory management for all established product lines
Inventory forecasting and procurement of newly proposed product lines
Tracked inventory management reports monthly for trend analysis and sales opportunities
Liaison between staff and vendors / customers for resolution of quality issues
Internal consultant for the development and sales of product lines to the real estate, design, and staging industry
COMMUNICATION / TRAINING
Developed and managed effective and ongoing relationships to ensure consistent end results to clients
Ensured that internal and external communications were handled and resolved appropriately, efficiently, effectively and with professionalism to ensure customer satisfaction through proactive solutions
Ensured effective recruiting, interviewing and training for team and company success, growth and development
Developed internal training tools to enhance role play modules and increase effectiveness of customer connections
VISUAL PLANNING / DESIGN
Developed effective visual merchandising and space planning to maximize sales opportunities and generate traffic
Developed design projects from concept stage through installation
Partnered with visual merchandising team to transition new product lines into existing lines while creating a fresh perspective and increased interest for clients while driving sales opportunities for company
Assisted developers and stagers with floor plan designs to meet budget expectations while providing an effective and upscale design for client EDUCATION
Miami Dade Community College, Interior Design
University of Havana, BA, Architectural Design
SKILLS
Business Development
Communication
Supervision
Management
Merchandising
Sales
Visual Planning
Design
Training
LANGUAGES
Spanish - Native Language
English
SALES ACHIEVEMENTS
Exceeded sales expectations to
establish business unit's top
ranking for overall annual sales
volume
Increased profitability and client
retention through effective
training and motivation of team
Supervised and trained team on
buying cycles, product knowledge
and effective customer service
Co-managed task force to
reduce inventory shrinkage to
one of the lowest percentages in
the organization
Developed new revenue
streams to increase overall
profitability and image of
company portfolio