Law Enforcement Senior Director

DOUG BROWN

Aurora, CO • 720-***-**** • ****.******@*******.*** • www.linkedin.com/in/douglas-allen-brown/ Page 1 of 2

BUILDING INNOVATIVE PROGRAMS, ORGANIZATIONS, AND

TEAMS TO PROTECT COMPANIES FROM CYBER THREATS

Cybersecurity Executive (CISO, CTO, CIO, VP, Senior Director), Business Strategist, and Digital Forensics Pioneer with a deep understanding of the cyber threat landscape and talent for helping companies identify vulnerabilities, define risk levels, and build cybersecurity architectures to meet business needs. A transformative driver who shapes organizations, creates product/service offerings, and champions a culture of service and security with a reputation for business, financial, and technology acumen. Notable Achievements

Business Transformation and Growth: Built trusted relationships, facilitated sales and business development processes, and generated upsell opportunities helping IBM X-Force grow from startup to

$100,000,000+, expanded globally and grew customer base from 150 to 470.

Organization Building and Leadership: Envisioned/built IBM’s Incident Response Unit and Security Operations Center (SOC) leading them into new business areas and creating new revenue streams. Mentored, developed, and provided tools that helped people succeed. Value customer success.

Innovation: Initiated creative strategy with expertise in cybersecurity/technology operations to deliver game-changing security solutions. Devised solution using phone tapping law and applied to modern cyber/high-tech crimes; three cases upheld by US Supreme Court, co-authored two books teaching federal prosecutors how to apply the law. Designed/developed systems to investigate cybercrimes globally.

EXPERTISE SPANNING CYBERSECURITY, BUSINESS, & TECHNOLOGY OPERATIONS Strategic Planning & Innovation

Incident Response

Upgrade Process/Performance

Total Quality Management

System Analysis & Execution

Security Operations

Vulnerability & Pen Testing

Investigative Analytics

Digital transformation

Project Management

Team Building & Leadership

Contract Negotiation

Employee Development

Change Management

Regulatory Compliance

EXPERIENCE DESIGNING, BUILDING, AND LEADING GLOBAL CYBERSECURITY OPERATIONS Hawk-I Industries LLC, AURORA, CO (Small technology company specializing in cybersecurity) President and Cybersecurity Consultant 12/2022 - Present Engaged with several companies (Fortune 1,000-250) as an independent consultant providing expertise and guidance on cyber questions and problems helping them to enhance their security posture by hardening their security profile.

Vertafore, DENVER, CO (Global insurance industry Software and SaaS provider serving agents to carriers) Vice President Cybersecurity 2021 – 11/2022

Transformed fledgling cyber security program and culture advancing it, well into its mature journey. Built and led a high-performance team in daily cyber operations supporting a global $600,000,000 annual customer base. Created and managed customer relationships to foster trust in company products and services. Implemented the cyber program and appropriate systems/processes meeting the company’s needs. Successes:

• Transformational Leadership

Improved the program and culture from a maturity score of 48.7% to 69.5% in 9 months.

Established the premise that cybersecurity is not a cost center but a profit protection center.

Expanded a team of one cyber-engineer to three, plus three application security engineers thereby improving engineering response time.

DOUG BROWN

Aurora, CO • 720-***-**** • ****.******@*******.*** • www.linkedin.com/in/douglas-allen-brown/ Page 2 of 2

• Strategy and Innovation

Crafted and introduced processes, procedures, and tooling to implement a corporate cyber security platform that resulted in customer adoption, increased goodwill, increased revenue and reduced expenses.

IBM X-Force, BOULDER, CO (Business continuity service provider proactively managing customer security threats through the expertise, skills, and people of IBM Security Services.) Global Cyber Operations Manager 2005 - 2020

Promoted to transform and expand US/European/AP operations. Led daily operations supporting global customer base, build and manage customer relationships supporting revenue growth, devise strategic plans. Collaborated across business functions to strengthen and improve operations management, and implement systems and processes for financial, man-hour, and forensics gathering. Collaborated with customers to build security architecture aligned with their predefined acceptable risk levels. Successes:

• Transformational Leadership

Tripled customer base (+300) and raised revenue 313% through global pipeline expansion, to boost revenue to $100,000,000+ globally.

Increased upsell opportunities through two-pronged sales approach and strong customer advocacy by building trusting customer relationships.

• Strategy and Innovation

Crafted strategy for new service model, creating significant new revenue stream and lucrative inroad to

“land and expand” customer base lauded by Management as the most mature and comprehensive service in IBM X-force.

Introduced AI, big data, and other technology advancements to differentiate and expand service offerings leading to increased revenue.

NORTH AMERICA CYBER OPERATIONS MANAGER 2001 - 2005 ADDITIONAL LAW ENFORCEMENT EXPERIENCE

• Special Agent Cyber Crime Branch Chief, United States Air Force, Office of Special Investigations

• Commander, Colorado Rangers

• Reserve Seargeant, Adams County Sheriff Office

EDUCATION

• Associate in Criminal Justice, Community College of the Air Force

• Law Enforcement, Investigations, and Training, United States Air Force, Office of Special Investigations Academy, Advanced Criminal Investigations Academy, FBI National Academy

• Distinguished Graduate, United States Air Force Leadership and Management Academy, Resident twice AWARDS AND PUBLICATIONS

• Co-author: Digital Forensics and Prosecution Handbook, Department of Defense Judge Advocate Generals.

• Co-author: Guide to Searching and Seizing Computers, Department of Defense.

• Author: Pedophilia Cybercrime, California State Teachers Association Magazine.

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