PUBLIC
Ruth Joy T. Bacunawa
************@*****.***
Objective: Be a part of a company with a high-standard, consolidated, and well managed system where I can utilize my knowledge and office skills Education:
College
Bachelor of Science in Secondary Education
The National Teachers College
October 2016
High School
Jose Abad Santos High School
March 2012
Work Experience:
HSBC Electronic Data Processing
CC Inbound Sales & Service Representative
(HBCA)
November 2022 – Present
• Handle inbound & outbound calls for Canada Personal Mastercard
• Promote sustained compliance with assisting customers for credit card inquiries
• Compose and respond to emails and other forms of correspondence to different department to fulfill customer requirement
PUBLIC
HSBC Electronic Data Processing
CC Inbound Sales & Service Representative
(HBUS)
July 2021 – November 2022
• Tasked to handle inbound & outbound calls for US Wealth & Personal Banking
• Promote sustained compliance with assisting customers for banking needs
• Respond to emails and other forms of correspondence to different department to fulfill customer requirement
Rajah Tours Philippines
Sales Manager
October 2019- March 2020
• Manage travel market for European Travel & Tour Agencies
• Continue to chase new accounts & maintains existing business partners
• Motivate & train new hires to promote outstanding travel sales Rajah Tours Philippines
Sales Officer
May 2017- October 2019
• Maintain travel market for Asia Pacific Travel & Tour Agencies
• Chase new accounts & maintains existing business partners within Asian Market
• Personally assist customers as tour coordinator during their travel in the Philippines Personal Details
Date of Birth: June 24, 1995
Gender: Female
Age: 28
Height: 5’0 in
Weight: 49 kg
Marital Status: Single
Language/s Spoken: Filipino and English
Character Reference:
CCSS Team Manager, HSBC Electronic Data Processing Mr. Karlo Frederick Daguna Dingle
*****.*********.******.******@****.**
PUBLIC
Senior Sales Manager, Rajah Tours Philippines Inc
Ms. Lilibeth Vargas
********.**********@*****.***