Customer Service Business Management
Resume:
Connersville, IN. *****
************@*****.***
Jessica Bowman
SKILLS
Visual inspections, safety awareness, outstanding customer service, marketing, Indiana licensed Cosmetology, customer consulting, chemical safety, business management, outstanding client retention, styling advice, safety compliance EXPERIENCE
Tupperware, Connersville, IN
02/2025 - Presint
● Marketing products
● Communication with patrons
● Placing orders online for patrons that don't want or know how to do it online.
● Taking payment from patrons that have me do their orders online. H&E Machine, Connnersville, IN — Inspector and packer 10/2014 - 12/2015
● Check parts to make sure there are no dents and holes where the holes should be, that were brought to the warehouse.
● Putting parts in boxes or tubs once checked and passed.
● Moving the parks around in the warehouse with a forklift. Fiesta Salon, Rushville, IN — Hairstylist
8/2013 - 11/2013
● Developed strong customer service skills by providing excellent client consultations.
● Created an inviting atmosphere by engaging in friendly conversations with customers.
● Effectively managed time between multiple appointments to ensure customer satisfaction.
● Efficiently handled cash transactions while processing payments accurately.
● Adhered to health and safety standards while working in the salon environment.
● Upheld safety and sanitation standards to reduce salon risks.
● Sanitized workstations and equipment for customer health and workplace safety.
● Restocked work area and performed timely prep work.
● Scheduled client appointments.
● Updated and maintained customer information records such as beauty services provided.
● Operated a cash register to receive payments from patrons. Great Clips, New Castle, IN — Hairstylist
5/2013 - 7/2013
● Developed strong customer service skills by providing excellent client consultations.
● Educated clients on hair care techniques and products.
● Provided consultations to clients to determine their specific needs.
● Efficiently handled cash transactions while processing payments accurately.
● Adhered to health and safety standards while working in the salon environment.
● Upheld safety and sanitation standards to reduce salon risks.
● Utilized creative problem-solving skills when dealing with difficult situations.
● Sanitized workstations and equipment for customer health and workplace safety.
● Consistently maintained cleanliness of salon equipment and supplies throughout shifts.
● Keep workstations clean and sanitized tools, such as scissors, and combs.
● Operated a cash register to receive payments from patrons. EDUCATION
Ivy Tech Community College, Richmond, IN — Associate of Applied Science in Business Administration
December 2014, Richmond, IN
Dean’s List, Kappa Beta Delta International Honor Society Connersville High School, Connersville, IN — Core 40 High School Diploma
June 2011, Connersville, IN
Honor Roll
Whitewater Career Center, Connersville, IN — Cosmetology April 2011, Connersville IN
Certification for Cosmetology
AWARDS
Indiana Cosmetology license, Kappa Beta Delta International Honor Society, Core 40 Diploma
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